Project Officer – National Improvement Network Collaborative (NINCo)

ABOUT US

Gold Coast Primary Health Network (GCPHN) is an independent, not-for-profit organisation dedicated to building one world class health system for the Gold Coast. We work to improve coordination of care, support high-quality primary health services, and ensure our community receives the right care, at the right time, in the right place.

ABOUT THE ROLE

We are seeking a Project Officer – NINCo to support the coordination and delivery of the National Improvement Network Collaborative (NINCo) program.

Reporting to the Program Manager (Primary Health Care), you will provide project, administrative and governance support across a range of activities including stakeholder engagement, communications, quality improvement initiatives, reporting and evaluation.

This is a full-time, fixed-term position until 31 December 2026, with the possibility of extension.

KEY RESPONSBILITIES

• Coordinate and support the implementation of NINCo project activities, workplans, timelines and deliverables.
• Maintain accurate project documentation, registers, records, dashboards and reporting information.
• Provide governance and secretariat support, including coordinating meetings, preparing papers, taking minutes and following up actions.
• Support stakeholder engagement and communications with PHNs, consultants, partners and internal teams.
• Assist with learning, capability development and quality improvement activities, including resources, training support and LMS reporting.
• Contribute to evaluation, performance monitoring and reporting by collecting data, tracking outcomes and supporting continuous improvement.

SELECTION CRITERIA – ESSENTIAL

• Demonstrated experience in project coordination, administration, or program support roles.
• Well-developed organisational skills with the ability to coordinate multiple priorities and meet deadlines.
• Demonstrated experience coordinating meetings, preparing agendas and papers, taking minutes, and monitoring action items.
• Demonstrated ability to maintain project records, registers, databases, and reporting systems.
• Strong written and verbal communication skills with the ability to engage effectively with a range of stakeholders.
• Demonstrated ability to work independently and collaboratively within a team environment.
• Sound analytical and problem-solving skills, including the ability to identify issues and recommend solutions.
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• High level of attention to detail and commitment to quality outcomes.
• Current driver licence, own reliable vehicle with comprehensive car insurance

SELECTION CRITERIA – HIGHLY DESIRABLE

• Experience working in primary health care, health services, government, not-for-profit or commissioning environments.
• Experience supporting governance committees, projects, training programs, or evaluation activities.
• Knowledge of quality improvement methodologies and primary care reform initiatives.
• Relevant qualifications in project management, business administration, health, public health or related discipline

WE OFFER

• Remuneration package: $92,586 to $102,005 plus superannuation
• Flexible work arrangements, including hybrid working
• Salary packaging benefits (up to $15,900 p.a. + $2,650 p.a. for meals/entertainment)

Additional benefits:

• 5 weeks annual leave
• Paid parental leave (after qualifying period)
• Annual CPI salary increases
• Exceptional workplace culture benchmarked as Soaring
• Convenient Robina location with free onsite parking

HOW TO APPLY

Applicants are required to submit:

• Cover letter addressing suitability and above Selection Criteria
• Resume including accomplishments, skills qualifications and relevant experience.
• Applications close on Wednesday 2 September 2026 at Midday.

CULTURE-FOCUSED

At GCPHN, we value diversity and aim for a respectful, supportive environment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disabilities, culturally and linguistically diverse communities, older people and LGBTQIA+ individuals.

All successful candidates will be required to achieve a valid National Police Certificate.