Food Services Advisor

St John of God Midland Public Hospital we provide a comprehensive range of services including emergency medicine, critical care, day chemotherapy, paediatric care, aged and stroke care, maternity and general surgery.

Our 307-bed public hospital is operated under a public-private partnership between the State Government and St John of God Health Care.

Our Services include wide range of public health care services for people in Midland and surrounding communities. Our services include 24-hour emergency care, public maternity care, Aboriginal pregnancy and maternity support through Moort Boojari Mia, acute mental health treatment and medical and surgical care.

About The Role

Join St John of God Midland Public Hospital and play an important role in enhancing the patient experience through exceptional food service. As a Food Service Advisor, you will act as the key link between patients and our Patient Food Services team, ensuring individual dietary needs and meal preferences are accurately communicated and delivered.

This is a rewarding customer-focused role where you'll engage directly with patients, support meal service operations, and help ensure a positive dining experience throughout their hospital stay.

Key Responsibilities

Visit patients to distribute and collect meal menus. Discuss meal preferences, dietary requirements and menu options. Update and process menu information within the meal management system. Coordinate meal tray distribution and resolve meal-related issues. Liaise with ward staff, catering teams and patients to ensure dietary requirements are met. Monitor diet changes and prepare menu documentation for food production. Seek patient feedback and assist with service improvements. Support the smooth daily operation of patient meal services.

Your Skills And Experience

You are a customer-focused and compassionate professional who enjoys engaging with people and delivering exceptional service. You will bring experience in food service, hospitality or customer service, along with strong communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.

Experience working in a similar role within healthcare, hospitality or catering will be highly regarded, as will knowledge of special dietary requirements. You will also have a sound understanding of food safety and hygiene practices, confidence using computer systems, and a commitment to providing a positive patient experience.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

Salary: $63,460 to $71,150, per annum (pro rata for part-time) plus 12% superannuation. Permanent part-time position available Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:Novated leasing work related expensesself-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave & well-being programsEmployee discount on St John of God Hospital & Medical Services and Private Health InsuranceEmployee support through our dedicated free Employee Assistance Program (EAP)Innovative Professional Development opportunitiesFree on-site parking Access to fitness and wellbeing benefits through Fitness Passport

All applicants are asked to submit a current CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

For enquiries, contact Sandra Woodworth, Patient Food Services Administration Officer, on 08 9462 4150.

Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.