Prisoner Support Officer

Job description
Agency Department of Corrections Work unit Rehabilitation and Reintegration
Job title Prisoner Support Officer Designation Administrative Officer 5
Job type Full Time Duration Ongoing commencing 26/10/2026
Salary $93,674 - $98,332 Location Darwin
Position number 24046 RTF 354660 Closing 02/09/2026
Contact Jessica Rees on 08 8928 7315 or Jessica.rees@nt.gov.au
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354660

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.

Information for applicants – Inclusion and diversity and Special measures
The NTPS values diversity and aims for a workforce that represents the community. The NTPS encourages people from all
diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If
you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information
about applying for this position and the merit process, go to the OCPE website.

Primary objective
Ensure prisoner’s individual needs in relation to welfare support, pre-release planning and external referrals are identified and
managed through their custodial sentence and during the transition period from prison to the community.
Key duties and responsibilities
1. Liaise and collaborate with departmental officers, other government agencies and non-government organisations to provide

relevant support services and welfare assistance to prisoners.
2. Engagement with prisoners regarding their needs, identify needs and referral to specialist internal and external services and

process prisoner requests for support in a timely manner.
3. Establish and maintain accurate statistical data collection and recording of the delivery of support services on the Integrated

Offender Management System consistent with Correctional Services policies and procedures for the management of prisoners.
Selection criteria
Essential
1. Demonstrated high level of communication skills and ability to interact with people from diverse cultures; particularly

Aboriginal people from the Northern Territory region.
2. Demonstrated ability to identity issues, ability to problem solve and collaborate with internal and external stakeholders, in a

timely manner to address prisoner needs.
3. Experience in the collation and maintenance of accurate statical data for the recording of delivery of support services, and

documentation of accurate case notes and reporting.
4. Experience in delivering services and/or interventions in small groups and with involuntary participants.
5. Experience in the use of computers and associated software packages including mainframe databases, word processing,

spreadsheets and email applications.
6. Demonstrated high standard of organisational skills, ability to work unsupervised and knowledge of motivational interviewing,

cultural mediation and conflict resolution skills.
7. Demonstrated ability to actively engage and coordinate a range of service providers to support the welfare needs and

successful reintegration of prisoners into the community.
8. Current driver’s licence or ability to obtain.
Desirable
1. Relevant qualifications in social welfare, Aboriginal studies or associated discipline.
Further information
The Department of Corrections has a Smoke Free Policy, including e-cigarettes. Staff are not permitted to smoke anywhere on
Department premises, facilities or in vehicles, nor whilst working off-site. The preferred applicant/s will be required to complete a
pre-employment questionnaire and the successful applicant/s will be required to undergo a criminal history check (confirmed by
fingerprints and name check) prior to commencement of employment. An adverse criminal history will not necessarily exclude an
applicant from this position. All employees are subject to random drug and alcohol testing.