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McGrath Estate Agents
About the business and the role McGrath Estate Agents is a first class estate agency providing a dynamic and progressive working environment. We strive to provide 6-star service to our clients and our reputation is bu…
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About the role
About the business and the role
McGrath Estate Agents is a first class estate agency providing a dynamic and progressive working environment. We strive to provide 6-star service to our clients and our reputation is built on integrity, communication, customer care and results.
This is a pivotal full-time support role in an energetic environment assisting with the day to day activities of a high performing sales office while also providing exceptional levels of client care.
We are looking for a highly organized, mature minded individual who has a high attention to detail and prides themselves on their dedication and commitment. The successful candidate will need a strong knowledge of the listing and selling process, be an excellent communicator and have an ability to multi task at the highest level. You must have a passion for providing exceptional support for the people you work with.
Extensive training and support will be provided within a fast paced and continually evolving team environment.
Job tasks and responsibilities
Your key role will consist of the following day to day activities and responsibilities
Meet and greet clients to our office
Office coordination and management
Providing customer service and general support to agents, responding to queries and resolving issues in a timely manner
Champion of systems and platforms, maintaining details records and databases to track key agent information and activities
Assisting Agents with tasks throughout the listing to exchange process through to settlement
Skills and experience
You will possess;
Proven experience in a similar agent services or real estate administration role
Excellent organisational and time management skills with attention to detail
Strong communication and interpersonal skills to build positive relationships with agents
Proficiency with office software and customer relationship management (CRM) tools
Collaborative team player who is eager to contribute to the success of our agents
Certificate of Registration desirable
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