Entry Level Customer Service and Sales Agent

TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.

We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.

Step Into a Rewarding Sales Career with TSA Group

Looking to bring your people skills, drive, and experience into a meaningful sales role? At TSA Group, we’re growing — and we want confident, customer-focused professionals to grow with us. Whether you’ve worked in sales, retail, customer service, or simply have the gift of the gab, this could be your next great opportunity.

TSA Group is a proudly Australian-owned business partnering with some of the country’s most trusted brands. We help businesses connect with their customers — acquiring, retaining, and growing relationships through high-quality customer interactions. With a strong footprint in Australia and the Philippines, our mission is to deliver engaging experiences people truly value.

Why This Role Stands Out

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  Sales with Purpose: Represent leading Australian brands and help customers choose the right products and solutions for their needs.
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  Ongoing Training & Support: Full product and sales training provided — no prior sales experience required.
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  Great Work-Life Balance: Enjoy flexible working hours with hybrid opportunities available after probation.
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  Vibrant Team Culture: Join a friendly, driven team that thrives on collaboration and celebrating success.
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  Attractive Benefits: Enjoy bonuses, recognition programs, staff incentives, insurance discounts, and more.
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  Career Progression: We promote from within and offer real opportunities to step into leadership and training roles.

What You'll Be Doing

• Handling a mix of inbound and outbound customer calls.
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  Understanding customer needs and offering tailored solutions and products.
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  Building rapport and trust in every conversation.
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  Meeting achievable sales goals in a supportive environment.
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  Using CRM systems to manage leads and customer interactions.

What We’re Looking For

• Must be based in Perth and eligible to work full-time.
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  Strong communication skills — you're confident, friendly, and easy to talk to.
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  A proactive, goal-oriented mindset with a passion for helping people.
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  Basic computer literacy and the ability to learn new systems.
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  Open to feedback and eager to develop your skills.
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  Experience in sales, customer service, or hospitality is great — but not essential.

Why You’ll Love Working at TSA

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  Training: Fully paid, structured onboarding and coaching.
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  Recognition: Loyalty perks, prizes, awards, and more!
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  Team Spirit: A workplace that values teamwork, respect, and diversity.
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  Progression: Clear pathways to leadership or specialist roles.
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  Culture: Social activities, team events, and a fun, dynamic vibe.

TSA Group welcomes applications from candidates of all backgrounds and life stages. We particularly encourage Indigenous Australians and mature job seekers to apply — your unique experiences and perspectives make our team stronger.

If you're looking for a long-term career in sales with a company that invests in you, click Apply Now and let’s start the conversation.

Learn More About Us

• Website: TSA Group
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  Instagram: @tsa_group_
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  LinkedIn: TSA Group Australia

Recruitment Note:

We’ll never ask for financial details or payments at any stage. All communication will come from official TSA email addresses ending in @tsagroup.com.au.