CCLHD - Administration & Practice Manager, Specialist Clinics

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 1
Remuneration: $91,326 - $121,497 per annum
Hours Per Week: 38
Location: CCLHD
Requisition ID: REQ683625
Applications Close: Sunday, 30 August 2026

Do you thrive in a dynamic healthcare environment where your leadership and expertise can make a real difference? At Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we are looking for an experienced Administration & Practice Manager to lead the day-to-day operations of our Specialist Clinics.

About the Opportunity

As the Administration & Practice Manager, Specialist Clinics, you will provide strategic and operational leadership across the Central Coast Specialist Centre (CCSC) and a range of Outpatient Clinics at Gosford Hospital. Working as part of the Patient Services Leadership Team, you will play a key role in ensuring high-quality, efficient and patient-focused administrative services.

Your leadership will contribute to service excellence, continuous improvement, revenue generation and the ongoing development of innovative approaches to outpatient service delivery. In this role you will:

• Lead and manage the daily operations of the CCSC and Outpatient Clinics, ensuring financial, workforce, and administrative requirements are effectively managed.
• Provide strategic advice and support regarding clinic establishment, service delivery opportunities, revenue generation, billing, and operational viability.
• Lead and support administrative teams, including staff supervision, performance management, professional development, education, and training.
• Develop and maintain strong working relationships with medical, clinical, and administrative stakeholders across CCLHD.
• Drive quality improvement, change management and quality assurance initiatives to enhance service delivery and patient experiences.
• Implement and monitor billing audit and information management processes to support data quality and maximise revenue generation.
• Analyse operational practices and identify opportunities to improve efficiency, effectiveness, and the overall delivery of Specialist Clinic services.

For more information about this role, please view the Position Description. 

About You

We are looking for an experienced and motivated leader who has:

• Tertiary qualifications or extensive experience in senior administrative service delivery roles, health administration, or medical practice management.
• Proven leadership and management skills, with experience managing staff, resources, and competing operational priorities.
• Demonstrated knowledge of hospital-based administrative systems, activity-based funding, revenue generation, and billing processes.
• Strong experience in problem solving, quality improvement, and implementing change within a complex healthcare environment.
• High-level communication, interpersonal, negotiation, and stakeholder engagement skills, with the ability to build effective relationships across a multidisciplinary organisation.
• Proven ability to work autonomously, use initiative, prioritise competing demands, and meet deadlines in a busy environment.
• Demonstrated competence with Microsoft Office, patient information and billing systems, including the Medicare Benefits Schedule, together with strong document, financial, and activity reporting skills.
• A strong commitment to CCLHD's vision, NSW Health CORE values, and delivering positive experiences for patients, visitors and staff.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Benefits

• Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth: Advance your career with free professional development courses and secondment opportunities.

Need More Information?
Cindy Hoad
Phone: 02 4320 3***
Email: **********@health.nsw.gov.au

Click here to find out more about applying for this position.

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Working for Central Coast Local Health District - NSW Health 

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at ***************@health.nsw.gov.au or call 02 4320 3*** for one-on-one support.

Vaccination Requirements

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment. 

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 ***.