Banquet & Events Manager

Company Description

At The William Inglis Hotel – MGallery South West Sydney, we believe hospitality is about creating moments that guests remember long after they leave.

As one of Sydney’s most unique luxury hotels, we bring together exceptional dining, weddings, conferences, events and personalised guest experiences, all inspired by the rich heritage of the thoroughbred industry.

As part of the global Accor family, we combine boutique luxury with world-class opportunities. Our team is passionate, creative and committed to delivering experiences that are anything but ordinary.

Join us and become part of a team where your ideas are valued, your leadership makes an impact and your career can continue to grow.

Job Description

As the Banquet & Events Manager, you will play a key leadership role within our Food & Beverage team, leading the delivery of weddings, conferences, special events and banquet operations at The William Inglis Hotel – MGallery Collection.

When events are not in operation, you will support our wider Food & Beverage outlets, ensuring seamless operations, engaged teams and consistently elevated guest experiences across the hotel.

Working closely with the Food & Beverage Manager, Chef de Cuisine and wider leadership team, you will bring our luxury service standards to life through visible, hands-on leadership, developing your team and creating memorable experiences for every guest.

This is an exciting opportunity for a hospitality leader who is passionate about people, service and events, and thrives in a dynamic environment where every day brings something different.

Key Responsibilities

• Lead the operational delivery of weddings, conferences, corporate events and functions
• Lead, coach and inspire Food & Beverage teams across events and daily operations.
• Deliver elevated guest experiences in line with MGallery and luxury service standards.
• Partner closely with Sales, Events and Kitchen teams to ensure seamless event execution.
• Lead service briefings, team communication and operational planning.
• Develop supervisors and emerging leaders through coaching, feedback and hands-on support.
• Foster a positive team culture built on trust, accountability and collaboration.
• Support departmental revenue, profitability and commercial performance.
• Build strong relationships with guests and clients, personalising experiences and exceeding expectations.
• Support labour management, rostering and operational efficiency.
• Identify opportunities to enhance service, revenue and guest satisfaction.
• Uphold HACCP, WHS, Accor and MGallery standards across all operations.

Qualifications

About You

You are a passionate hospitality professional who thrives on delivering exceptional experiences and leading high-performing teams.

You will bring:

• Proven experience managing events, conferences, weddings or functions.
• Proven Food & Beverage leadership experience, with a background in luxury hotels, premium venues or high-volume hospitality environments preferred.
• Strong knowledge of restaurant and banquet operations.
• The ability to lead, coach and inspire high-performing teams.
• Strong commercial awareness, with experience in labour management and financial reporting advantageous.
• Excellent communication and stakeholder management skills.
• A genuine passion for guest service and creating memorable experiences.
• A calm, organised and solutions-focused approach in a fast-paced environment.
• Full working rights in Australia.
• Flexible availability across a 7-day operation, including weekends and peak periods.
• Current Responsible Service of Alcohol (RSA) certification.

Additional Information

Why Join Us?

At The William Inglis Hotel – MGallery Collection, our people are at the heart of every memorable guest experience. As a Heartists®, you’ll enjoy:

• Global opportunities with Accor, one of the world’s leading hospitality groups.
• Exclusive benefits including discounted accommodation, dining and experiences worldwide through Accor and ALL Heartists®.
• Learning and development through industry-leading training and career opportunities.
• Recognition and rewards that celebrate your achievements.
• A supportive team culture where you'll work alongside passionate and inclusive people.
• Complimentary onsite parking for your convenience.

Diversity & Inclusion

We believe our strength comes from the diversity of our people. We are committed to an inclusive workplace where everyone is valued, respected and supported to reach their full potential.

We provide meaningful employment opportunities, excellent working conditions and ongoing development for all team members, including people with disabilities. If you require adjustments during the recruitment process, please let us know — we’re here to support you.

Ready to Lead Exceptional Experiences?

If you’re passionate about hospitality, love developing people and want to create memorable guest experiences, we’d love to hear from you.

Join The William Inglis Hotel and be part of a team that makes every event, meal and interaction memorable.