Public Intoxication Response (PIR) Assertive Outreach Worker

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available.

About Ngwala:

Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.

About the Role: The key role of the Public Intoxication Response (PIR) Assertive Outreach Worker is to provide culturally safe assertive outreach support to Aboriginal and Torres Strait Islander communities who are affected by alcohol (and/or other drug use). Within a culturally safe and harm minimisation approach the worker will undertake:

• Provide an outreach response to community affected with Alcohol and other drugs.
• Assist community with an initial referral intake.
• Assist with transport of community to a safe location.
• Provide psycho-social support to community members.
• Refer and link community to Ngwala specialist AOD Case Managers and/or other services.
• Advocate on behalf of community members.
• Health promotion, information provision, and health education activities
• Development and maintenance of community and service linkages & networks
• Assist with transport of community to a safe location for detox recovery.

Skills & Experience:

• Demonstrable knowledge, understanding and commitment to Aboriginal Communities and their wellbeing
• Demonstrated experience in the provision of screening, assessment and support to people with AOD issues is desirable.
• Demonstrated experience in providing high quality advice, education and support to community members and families is desirable.
• Experience working with AOD and/or dual diagnosis community members including a willingness to participate in relevant training.
• An understanding of the intergenerational loss, grief and trauma that is experienced by community members and the subsequent AOD issues that result.
• Ability to work within a team, with excellent written and verbal communication skills and interpersonal abilities.
• Ability to effectively liaise and communicate with a range of organisations and individuals in a collaborative and respectful manner.
• Strong organisational abilities, willing to take initiative and work independently.
• Experience in maintaining records, data collection and reporting.
• Desirable – Certificate IV in Alcohol & Other Drugs, Community Services or equivalent or be willing to enrol and complete expediently after commencement

Mandatory Requirements:

• Victorian Driver’s License
• National Police Certificate (no older than 3 months).
• Victorian Employment Working with Children Check

What we offer:

• Casual – Afternoon, Weekend and Night Shifts
• Social and Community Services Level 3
• NFP Salary Packaging Benefits up to $15,900
• An opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander people.
• A supportive and culturally inclusive work environment.
• Ongoing professional development and training.

How to Apply:

If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:

• ** Please note email applications will not be accepted – apply via the link **
• A cover letter outlining why you would be a great fit for this role
• A resume which outlines your educational and employment background

*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.