Team Leader – SIL (Specialist Disability Accommodation)

Lead a Team. Change Lives. Build a Career That Matters.

Are you a natural leader with a passion for disability support?

Sapphire Support is looking for a dedicated Team Leader to guide our Supported Independent Living (SIL) team in a Specialist Disability Accommodation (SDA) house — helping participants live the life they choose, with dignity, choice, and genuine independence at the centre of everything we do.

This is more than a leadership role. It's a chance to shape a team culture, mentor incredible support workers, and directly influence the everyday outcomes of the people we support.

What You'll Be Doing

• Leading and supervising a rostered support team within a 24/7 SIL/SDA home
• Championing NDIS Practice Standards and embedding quality, safety, and compliance into daily practice
• Managing the operational rhythm of the house — rosters, documentation, incident management, and continuous improvement
• Modelling person-centred practice and empowering your team to do the same
• Being the go-to point of contact for participants, families, and your team

What You'll Bring

• Demonstrated experience as a Team Leader/ House Leader within disability, ideally in SIL/SDA
• Experience with behaviour support, manual handling, mobility support, and hoisting
• Experience providing personal care
• Experience leading, mentoring, or coordinating a team
• Strong written and verbal communication skills
• Excellent organisational and problem-solving abilities
• Confidence managing competing priorities in a fast-paced, 24/7 environment
• Ability to create a calm and homely environment for participants and staff alike
• Commitment to dignity, choice, and inclusion in every interaction

Qualifications & Requirements

• Full Australian Working Rights
• Certificate III or IV in Aged, Disability Care, Individual Support or similar, or Nursing Qualifications or equivalent qualifications
• Valid CPR and First Aid Certificates (HLTAID009/0011)
• Current Driver’s License and Comprehensive Car Insurance
• NDIS Worker Screening (Yellow Card)
• NDIS Orientation Module
• WWCC (Blue Card) – preferred but not essential
• Manual Handling Certificate (HLTWHS005)
• Assist Clients with Medication Cert (HLTHPS006)

Why Sapphire Support?

Grow With Us

• Leadership development and ongoing professional learning
• Coaching and support from experienced operational leaders
• Practice-based and clinical training to build your expertise

Make a Real Impact

• Lead a team dedicated to meaningful participant outcomes
• Shape a positive, supportive house culture
• Be part of a growing, values-led NDIS provider on the Sunshine Coast

Your Wellbeing Matters

• Supportive, down-to-earth team environment
• Ongoing support from a dedicated Client Services Officer
• Genuine recognition as part of the management team
• Regular ongoing hours of work for work/life balance

You'll Belong Here

At Sapphire Support, we exist to help people with disability live independent lives, on their own terms. As a Sunshine Coast–based, NDIS-registered provider, we're guided by dignity, inclusion, choice, collaboration, and meaningful outcomes — and we're looking for a leader who shares that same drive.

Apply now and lead a team that's changing lives, one day at a time.