Trade Desk Assistant

We are looking for a reliable, mature and self-motivated Trade Desk Assistant to join our team.

This is a full-time Monday to Friday position working within a busy trade and industrial supply environment.

Start times are flexible depending on operational requirements, with some days commencing at 7:00am and other days at approximately 8:30am.

About the Role

The Trade Desk Assistant will be responsible for assisting trade customers, processing orders, preparing products, maintaining the trade counter and supporting the day-to-day operation of the warehouse and showroom.

The position would suit someone who enjoys dealing with customers, is organised, hands-on and able to work independently without requiring constant supervision.

Key Responsibilities

- Serving trade customers at the counter and over the phone
- Processing sales, orders and customer enquiries
- Preparing and picking customer orders
- Assisting customers with product selection
- Learning our range of epoxy coatings, concrete preparation equipment, tools and accessories
- Maintaining a clean and professional trade counter and showroom
- Receiving and putting away stock
- Assisting with stock control and general warehouse duties
- Following up customer enquiries and orders
- Working closely with the sales and management team
- Helping ensure customers receive fast, professional and friendly service

What We Are Looking For

We are looking for someone who is:

- Reliable and punctual
- Mature and self-managed
- Friendly and confident dealing with customers
- Comfortable working in a hands-on trade environment
- Organised and able to prioritise tasks
- Willing to learn about technical products
- Physically capable of assisting with stock and customer orders
- Able to work well as part of a team while also working independently

Previous experience in a trade counter, hardware store, industrial supply business, warehouse, construction supply or similar environment would be highly regarded.

A current Australian driver's licence is preferred.

Hours

Full-time – Monday to Friday

Working hours will vary depending on business requirements. Some days may commence at approximately 7:00am, while other days may commence around 8:30am.

No regular weekend work.

Salary

$75,000 per annum + Superannuation

This is a great opportunity for someone looking for a stable full-time role with the opportunity to learn, develop product knowledge and grow within an established trade business.