Partnerships & Rewards Lead

Raiz is an ASX-listed Australian fintech with a clear purpose: to make saving, investing and financial wellbeing more accessible for everyday Australians.
We’re looking for a Partnerships & Rewards Lead to set the strategy for Raiz Rewards, grow our partner portfolio and lead the team responsible for delivering the program.
Reporting to the Head of Product, this is a commercially focused leadership role with responsibility for partnership strategy, business development, program performance and team development. You’ll work closely with Product, Technology, Marketing and Finance to ensure Raiz Rewards remains commercially strong, well run and continuously improving.
What you'll be doing:Set and deliver the strategy for Raiz’s partnerships and Rewards program.Identify new growth opportunities and present business development plans and performance updates to the Head of Product.Own the overall partner portfolio, including its commercial performance, retention, growth and churn.Personally manage Raiz’s most strategic partner relationships.Lead the identification, negotiation and delivery of high-value new partnerships.Oversee partner campaigns, onboarding and integrations across Product, Technology, Marketing and Finance.Use customer data, market insight and competitor analysis to improve program revenue, engagement and commercial performance.Ensure reward accuracy, commercial terms and Compliance approvals are managed effectively.Lead, coach and develop the Partnerships & Rewards team.Set clear priorities and support a safe, inclusive and high-performing team environment.
What success looks like: The Partnerships and Rewards strategy is clearly defined, agreed and delivered.The partner portfolio grows in value year-on-year.High-value partnerships are secured in line with Raiz’s growth priorities and customer personas.Program revenue, engagement and commercial outcomes continue to improve.Partner campaigns, onboarding and integrations are delivered accurately and on time.Partner satisfaction and trust remain strong.The team receives regular coaching, feedback and development support.
What we're looking for:Extensive experience in partnerships, account management or business development.Experience owning and growing a commercially focused partner portfolio.Experience with affiliate and loyalty networks such as Impact.com or Commission Factory will be highly regarded.A strong track record of prospecting, negotiating and closing high-value partnerships.Hands-on experience setting and delivering a partnership or program strategy.An understanding of rewards or loyalty programs, offer mechanics and commercial structures.The ability to use data, market trends and competitor insights to guide strategy and performance.Strong stakeholder-management skills and experience working across multiple business functions.Clear and influential communication skills.Strong commercial judgement and the ability to identify and resolve risks early.A customer-first mindset and a high level of integrity and accountability.Experience in financial services, fintech or consumer digital products would also be advantageous. People-leadership experience, including coaching and developing a team, is desired.
Why join Raiz?At Raiz, you’ll have the opportunity to:Own and shape a strategically important program.Build partnerships that create value for customers and the business.Work closely with senior leaders across Product, Marketing, Technology and Finance.Lead and develop a team.Contribute to a business helping Australians take greater control of their financial futures.
Our values: Accessibility, Trust, Customer First and Empowerment guide how we work, lead and make decisions.
If this sounds like a good fit, we’d love to hear from you!