Payroll Adviser

Payroll Services are seeking to establish a pool of Payroll Advisers for permanent and fixed term, full-time and part-time vacancies which may arise during 2026 and up to the end of September, 2027. Appointments may be offered at any time for vacancies that commence during this period.

The Business and Customer Services (BCS) Directorate supports the objectives and outcomes of its customers by providing value for money corporate services through skilled and motivated people. The BCS aims to deliver services within an environment of standardised systems and processes.

The Payroll Services Branch process employee salary, leave, superannuation and salary packaging records to maintain accurate and timely payments to Department of Education staff. The Branch services 75,000 plus employees in WA public schools, central office, and regional education offices.

The Role

The position of Payroll Adviser coordinates the delivery of efficient quality assured payroll services to internal and external customers. The Payroll Adviser provides expert advice to internal and external customers, which involves investigating complex enquiries and complaints and providing appropriate recommendations/solutions. The position line manages and provides training and development to a small team; and is responsible for promoting customer focus and continuous improvement to support the delivery of efficient and effective payroll services.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include: 

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in accordance with relevant industrial instruments) 
• Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Sam Mastrolembo, Operations Manager Payroll on (08) 9264 87***or by emailing ***************@education.wa.edu.au

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at ***************@education.wa.edu.au during the advertising period. 

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must: 

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.

Step 2: Attach your documents

Your application should include: 

• A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
• A three (3) page statement addressing the following selection criteria as outlined in the attached JDF:

1. Demonstrated well-developed interpersonal skills with the ability to effectively manage a small team within a larger Payroll Services team, in a work environment of continuous improvement.
2. Demonstrated knowledge and application of policies, procedures, industrial instruments, and legislation in a payroll context.
3. Demonstrated knowledge and experience in the provision of comprehensive advice, audit compliance and services to internal and external customers on payroll services.
4. Demonstrated knowledge and experience in the use of computerised systems and tools such as Human Resource Management Information Systems and customer service management tools, with the ability to report on, review and evaluate system related data to ensure accuracy and compliance.
5. Demonstrated well-developed verbal and written communication skills including the ability to engage with various customers about complex and/or confidential, sensitive matters including complaints.
6. Demonstrated initiative and well-developed organisational and time management skills.

 It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 41***for assistance.

Advertised Vacancy Number: DOE1060586

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 7 September 2026