Powered by pgvector · cosine kNN
Mulpha International Bhd Company No 197401002704 (19764-T)
Skip to main content Page loading completed. Browse JobsApplication DisclosurePrivacy Sign in or Create an account Browse JobsApplication DisclosurePrivacy Sign in or Create an account IT Help Desk Officer Posted: 06/…
Your match
See how you fit
Scored against this job in seconds
Your account
Sign in to apply
Your profile and your match for this job appear right here.
sign in above to apply · via mulpha.elmotalent.com.au
About the role
Skip to main content
Page loading completed.
Browse JobsApplication DisclosurePrivacy
Sign in or Create an account
Browse JobsApplication DisclosurePrivacy
Sign in or Create an account
IT Help Desk Officer
Posted: 06/08/2026
Closing Date: 25/09/2026
Job Type: Permanent - Full Time
Location: Sydney
Job Category: Information Technology
THE OPPORTUNITY
Onsite role 5 days a week
Mulpha Australia is one of the country’s most strategic real estate debt and equity investors and leisure, residential and commercial property development and retail and office sectors. We have an amazing portfolio of world class destinations, businesses, luxury properties and products.
Key Responsibilities
Provide first-line IT support for incidents and service requests across hardware, software, connectivity, printing, telephony and Microsoft 365.Troubleshoot and resolve laptop, desktop, peripheral, docking station, monitor and meeting room technology issues.Support Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint and Office apps.Manage user accounts, password resets, licence assignments, onboarding and offboarding support.Log, update, manage and close tickets accurately within the IT Service Management platform.Escalate complex issues to Level 2/3 teams while keeping users informed and supported.Maintain device records, asset registers, documentation, knowledge base articles and standard procedures.Contribute to process improvement, automation opportunities and the adoption of emerging tools, including AI.
YOUR BACKGROUND
1–2 years’ experience in IT support, service desk, desktop support or a similar technical support role.Strong troubleshooting skills across Windows laptops, desktops, peripherals and Microsoft 365.Good understanding of Outlook, Teams, OneDrive, SharePoint and Office apps.Clear, professional communication skills with a strong customer service mindset.Ability to document issues, resolutions and technical information accurately.Confident problem-solver who can work independently and collaboratively.Positive attitude, willingness to learn and genuine interest in emerging technologies, including AI.
Mulpha Benefits
At Mulpha, you can enjoy a range of benefits including: Hotel and Dining Discounts Birthday LeaveLifestyle Platform with 400+ retailer discounts Salary Sacrificing/Financial Education and benefits.Career Progression/Mulpha Academy/Study Assistance Wellbeing Hub/Healthcare Discounts/Employee Assistance Program Free Car Parking/Car Parking Discounts at some of our Offices/Venues
APPLICATIONS
Apply online today. We look forward to receiving your application
Apply
Remember Job
Sign In
Email Address Password
Link
Mulpha Australia Limited
sign in above to apply · via mulpha.elmotalent.com.au
Mulpha HR
Introduction THE OPPORTUNITY Onsite role 5 days a week Mulpha Australia is one of the country’s most strategic real estate debt and equity investors and leisure, residential and commercial property development and ret…
Mulpha
THE OPPORTUNITY Onsite role 5 days a week Mulpha Australia is one of the country’s most strategic real estate debt and equity investors and leisure, residential and commercial property development and retail and offic…
Link Wentworth Housing
About the Role Full Time position (35 hours/week) Permanent opportunity Office based in West Ryde (5 days per week) The IT Service Desk Support Officer is responsible for providing first-line technical support to inte…
Link Wentworth Housing
About the Role Full Time position (35 hours/week) Permanent opportunity Office based in Penrith (5 days per week) The IT Service Desk Support Officer is responsible for providing first-line technical support to intern…
Piper Alderman
You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you the opportunity to develop and grow your skills and career. The role sup…
Piper Alderman
You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you the opportunity to develop and grow your skills and career. The role sup…
Your job hunt, handled
Ask about any role and get a straight answer on your fit. Then stop searching: new matches land in your WhatsApp the moment they’re listed.
Free for jobseekers
