Human Resources Officer

We are seeking a proactive and detail-oriented Human Resources Officer to support the delivery of efficient HR operations across Australia offices.
Work Location: Sydney or Melbourne.
Reporting to the Human Resources Business Partner, this role is responsible for managing day-to-day HR administration, employee lifecycle processes, payroll coordination, HR systems, compliance, and employee support. The successful candidate will play a key role in ensuring a seamless employee experience while maintaining accurate HR records and supporting operational excellence.
Key ResponsibilitiesHR Operations & Employee LifecycleCoordinate end-to-end employee lifecycle activities, including onboarding, probation, promotions, transfers, contract changes, and offboarding.Prepare employment contracts, contract amendments, confirmation letters, and other HR documentation.Coordinate new starter onboarding, including induction, system access, equipment, and documentation.Support employee exits, including documentation, system access removal, and exit administration.
HR AdministrationMaintain accurate employee records and HR documentation within the HRIS.Ensure employee information is updated, complete, and compliant with company policies and employment legislation.Maintain HR templates, policies, and operational documentation.
Payroll & BenefitsPrepare and validate payroll inputs, including new hires, terminations, salary changes, leave, and allowances.Coordinate payroll processing with Finance and external payroll providers.Support employee benefits administration and respond to payroll-related enquiries.
Leave & AttendanceAdminister employee leave requests and maintain accurate leave records.Monitor leave balances and ensure compliance with company policies and statutory requirements.Support managers with leave administration and attendance queries.
Compliance & HR SystemsEnsure HR documentation complies with local employment legislation and internal policies.Maintain employee visa and work rights documentation where applicable.Support HR audits and compliance requirements.Maintain data accuracy within HR systems and ensure confidentiality of employee information.
Reporting & Process ImprovementPrepare regular HR reports, including headcount, onboarding, offboarding, turnover, leave utilization, and workforce metrics.Identify opportunities to improve HR processes and administrative efficiency.Assist with the implementation of HR initiatives, systems, and process improvements.
Employee SupportAct as the first point of contact for HR operational enquiries.Provide timely support to employees and managers on HR policies, procedures, and administration.Escalate employee relations matters to the Human Resources Business Partner where appropriate.
Qualifications & ExperienceBachelor’s degree in human resources, Business Administration, or a related discipline.Minimum 2+ years' experience in HR Operations, HR Administration, or HR Coordinator roles.Strong understanding of HR administration and employee lifecycle management.Experience maintaining HRIS and employee records.Exposure to payroll coordination and HR compliance.Sound knowledge of Australian employment legislation is preferred.Ability to handle confidential information with professionalism and discretion.Proactive, adaptable, and solution-oriented mindset.Ability to priorities multiple tasks in a fast-paced environment.Mandarin language proficiency is highly preferred but not essential.
What We OfferHybrid working arrangement (Sydney or Melbourne).Collaborative and inclusive team environment.Career development and learning opportunities.
Next StepsUpon receiving your application, our team will carefully review it. If your skills and experience align with the role, we will reach out to arrange a conversation and guide you through the recruitment process.
Please note: Only Australian citizens, permanent residents, or individuals with full working rights in Australia will be considered.
A Note to Recruitment AgenciesWe kindly request no unsolicited approaches, as we are not engaging external recruitment support at this time.