Testing and Assurance Coordinator

Summary:

An opportunity exists for an experienced Testing and Assurance Coordinator to join our team at Austroads. This role is for a full time, 18-month initial engagement. The Testing and Assurance Coordinator plays a crucial role in enhancing operational efficiency within our organisation.

This position manages the processes that enable Technology Service Providers to obtain and maintain TCA certifications and approvals. It also serves as the central point of contact for certification matters within TCA and provides advice to the General Manager Service Delivery.

The Testing and Assurance Coordinator is responsible for documenting and implementing the approval, certification, and re-certification processes.

Responsibilities:

• Liaising with Technology Service Providers from initial enquiry through to formal application and subsequently as approved or certified entities.
• Supporting the development of certification, registration, type-approval and re-certification, including external and internal procedures, documentation, and reporting.
• Assisting in the development / improvement of the audit processes as they relate to certification and re-certification.
• Maintaining all certification, registration and re-certification documentation.
• Leading the development of guidelines for Technology Service Providers to help them plan and deliver certification, registration, type-approval and re-certifications.
• Coordinating and communicating test reports, legal reviews and general re-certification information to relevant stakeholders.
• Support for new type-approval and certification applications and the management of change requests.
• Administration of contracts and agreements for Technology Service Providers.
• Management of certificate of conformance processes for type-approval.
• Preparation of routine and ad hoc management reports as requested.
• Maintenance of and adherence to Quality Systems processes and procedures.
• Ensuring the delivery of timely and high-quality accurate reports, to internal and external stakeholders.
• Providing first level technical input into the establishment of additional Auditing and Compliance related processes
• Administering project support to staff collecting data ensuring compliance with agreed standards.
• Other duties as required to achieve a high standard of application and certification/approval processes.

Qualifications:

• Excellent organisational, documentation and procedural skills are critical to the success of this role.
• Project management skills with the adherence to processes.
• Qualifications in a discipline such as Project Management, Administration, Information Technology or other related disciplines.
• Excellent communications and interpersonal skills and proven ability to liaise with internal and external stakeholders.
• Experience in transport technology systems (desirable)
• Analytical and problem-solving skills, together with an ability to work collaboratively and adjust priorities depending on the stakeholder environment.
• Demonstrated ability in use of computer applications in development and preparation of technical reports, including experience in Microsoft Word, Excel and Access. Experience with and Share Point would be favourable.
• Demonstrated ability to undertake statistical analysis and report for the purpose of determining compliance to agreed standards
• Some contract management experience is desirable.

About Austroads:

Austroads is the collective of the Australian and New Zealand transport agencies representing all levels of government. We provide high-quality, practical and impartial advice, information, tools and services to help our members to deliver efficient, reliable and safe mobility to their customers.

Austroads employs approx. 100 people, with a national office and includes Austroads Enterprise business unit, the National Exchange of Vehicle and Driver Information Service (NEVDIS) based in Sydney, staff based in Brisbane, and Transport Certification Australia (TCA) based in Melbourne.

Austroads takes inclusion and diversity seriously. We embrace difference and diversity of identity, experience and thought, and actively strive for inclusive behaviours across our company and our work.

Austroads Benefits:

• Access to Employee Assistance Program for all employees and their immediate family
• Extra 5 days personal leave per financial year
• Wellbeing allowance of up to $500 per financial year
• Flexible working arrangements and hybrid working from home available
• Additional paid parental leave entitlements
• Further education and professional development subsidisation and leave support.
• Access to further professional development through LinkedIn Learning subscription

To apply for this role, please press “Quick Apply” and upload your resume and a cover letter explaining your interest in the role, and why you would be an exceptional candidate.

Due to the anticipated volume of applicants, only shortlisted candidates will be contacted.