Communications and Engagement Officer

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally

Passionate about creating engaging communications and student experiences? Join JCU as a Communications and Engagement Officer, where you'll create digital content, support student engagement initiatives and help deliver events that connect and inspire our student community.

• Full-time, Fixed Term to February 2028 – 36.25 hours per week
• Based at the Townsville Bebegu Yumba campus, Douglas
• HEWL 5: $78,740.56 - $89,310.33 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.

WHAT YOU CAN ACCOMPLISH IN THE ROLE

In this role, you'll help create a positive and engaging experience for JCU students through communications, digital content and events. You'll develop and share content across a variety of channels, helping students stay informed, connected and supported throughout their time at university.

Working closely with colleagues across the University, you'll assist with the planning and delivery of student events and engagement activities, ensuring they run smoothly and provide a great experience for students. You'll be part of a supportive team that values collaboration, initiative and new ideas.

WHAT YOU CAN BRING TO THE ROLE

We're looking for someone who enjoys communicating with people and creating content that connects with different audiences. You'll have qualifications in Marketing, Communications, Journalism, Events or a related field, or an equivalent combination of skills, experience and training.

You have experience producing content for digital and print channels and are comfortable using Microsoft Office and a range of communication and content management systems. Strong written and verbal communication skills, along with a good eye for detail, will help you deliver clear, accurate and engaging communications.

You'll be organised, able to manage competing priorities, and confident working with a range of stakeholders. Experience supporting events, photography, videography or working in a higher education environment will be well regarded.

If you're a proactive and creative communicator who enjoys working as part of a team and wants to make a genuine contribution to the student experience, we'd love to hear from you.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU, our Careers and our locations.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 36.25-hour full-time working week
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• A range of flexible working options
• Attractive options for salary packaging
• Professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare, medical, gym and cafes.

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page, create an applicant profile and follow the steps below:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success. 

Applications close on Tuesday, 1st September 2026 at 11:55 PM AEST.

For any enquiries about the role, please contact Caitlin Dobson via email - caitlin.dobson1@jcu.edu.au.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

WHAT MATTERS TO US AT JCU

• Our People - Our staff, students, and the communities we serve
• Our Education - Knowledge has the power to change lives
• Our Place – the Tropics and beyond
• Our Research – a catalyst for innovation and knowledge generation

James Cook University encourages people from all backgrounds who meet role requirements to apply.  We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.