Administration Customer Service Officer

Our Client is a Queensland based construction company focussed on providing outstanding service to the Customers of major Insurance Clients.

An exciting opportunity exists for an experienced Administration Customer Service Officer to join our team and be trained in how to coordinate building repair projects. There's a variety of tasks associated with the role and we are looking for someone interested in learning new skills & growing with the company.

About the role

• Communicating with Customers & Trades in the coordination of building repairs.

• Scheduling a variety of trades, suppliers and contractors.

• Managing work orders.

• Working closely with Estimators and Supervisors.

• Providing administrative support.

• Maintaining excellent relationships with Insurance Claims staff and Customers.

• Remain an on-going point of contact for the Customer.

About you:

• Great personality & phone manner.

• Highly organised and efficient, with strong attention to detail.

• Computer competent - able to pick up new programs quickly.

• Prior property management / real estate, strata or scheduling experience would be advantageous, but not mandatory.

• Exposure to the building / construction industry would be advantageous, but not mandatory.

• Looking to grow within a company.

How to Apply: 

If you bring the experience and skills needed to thrive in a fast-paced administrative role within the residential construction sector, we’d love to hear from you. Please submit your resume along with a cover letter. We'll contact Short-listed applicants.