Program Lead - Counselling Services

Transform lives, every single day

Do you want a career that means more?

At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We're a well-respected not-for-profit that's been serving society's most vulnerable for over 170 years. Each year, we achieve life-changing outcomes for more than 40,000 people who rely on our person-centred support. And now, we're extending our reach and impact even further.

As our Program Lead - Counselling Services, you'll play a pivotal role in shaping the future of counselling and mental health services across Community and Mission. Combining clinical expertise with inspirational leadership, you'll support counsellors and students to deliver high-quality, evidence-based counselling while continuing to provide therapeutic support to individuals, children, young people and families experiencing complex emotional needs.

Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values, we live them.

Your opportunity

As our Program Lead - Counselling Services, you'll provide professional leadership, clinical supervision and operational oversight of Anglicare's Counselling Services, ensuring clients receive safe, ethical and high-quality therapeutic support.

Working closely with the Senior Professional Services Hub Manager, you'll lead a team of counsellors and work placement students, build staff capability and contribute to the ongoing growth and development of Community and Mission's professional services. Alongside your leadership responsibilities, you'll maintain a clinical caseload and deliver evidence-based counselling services to individuals, children, young people and families.

With integrity and resilience, you will:

• Lead and provide professional practice supervision to Counsellors and student placements.
• Recruit, mentor and develop a high-performing counselling team.
• Foster a culture of clinical excellence, continuous learning and evidence-based practice.
• Deliver therapeutic counselling services to individuals, children, young people and families experiencing complex emotional needs.
• Build strong referral pathways and partnerships with schools, churches, government and community organisations.
• Promote Counselling Services through community engagement, education and stakeholder relationships.
• Monitor program quality, budgets, outcomes and funding requirements.
• Ensure compliance with organisational, professional and legislative standards.
• Contribute to continuous improvement through program evaluation, policy development and innovation.
• Champion Anglicare's Christian mission, values and commitment to exceptional client care.

What you'll bring

You're an experienced clinical leader who is passionate about supporting people through life's challenges while developing others to deliver outstanding therapeutic care.

You combine strong clinical judgement with compassionate leadership and enjoy building capable, resilient teams that make a meaningful difference in the lives of vulnerable individuals and families.

Most importantly, you'll share Anglicare's values of Integrity, Justice, Compassion and Excellence.

You will also need:

• Tertiary qualifications in Psychology, Social Work, Counselling or an equivalent discipline.
• Graduate membership of a PACFA registered organisation, AASW, APS or equivalent professional body.
• Current NSW Driver Licence.
• Demonstrated clinical experience in family and relationship counselling, couple counselling and/or counselling children and adolescents.
• Minimum 500 hours of counselling or client contact experience.
• Experience leading, supervising or mentoring counselling professionals.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement and relationship-building capability.
• Ability to balance clinical practice with operational leadership responsibilities.

Ideally, you will also have:

• Experience managing counselling or mental health programs.
• Experience supervising students or early career clinicians.
• Experience working with schools, churches or community organisations.
• Knowledge of funding compliance, quality improvement and program evaluation.
• Experience developing therapeutic group programs or delivering training.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You'll also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

• Flexible work options where operationally possible.
• Salary packaging to increase your take-home pay.
• Up to $2,650 tax free for meals and entertainment.
• Ongoing professional development and leadership training.
• Clinical supervision and continuing professional development opportunities.
• Employee Assistance Program.
• Fitness Passport.
• Exclusive discounts with hundreds of retailers.

We're many services, with one purpose, to meet people where they are and walk with them.

At Anglicare, we believe everyone is Made for Connection with God, with each other and with the places we call home. But sometimes life unravels. That's where we step in. Through compassionate counselling, professional support and meaningful relationships, we help individuals, children, young people and families build resilience, strengthen wellbeing and move forward with hope.

Are you ready for a career that means more?

To apply for this role, please click the Apply button and submit your résumé together with a cover letter outlining your suitability for the role.

All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, genders, abilities and cultural backgrounds.

Successful applicants will be required to complete relevant pre-employment checks, including a National Police Check and Working With Children Check.

Disclaimer: We do not accept unsolicited agency résumés and are not responsible for any fees related to unsolicited agency submissions.