Receptionist - Health Professionals and Support Services

Join Our Team at Forward Health – Client Care Coordinator (Part Time, 3 Days/Week) 

Do you love helping people, staying organised, and working in a team environment that genuinely cares? Forward Health is on the lookout for a friendly, motivated, and reliable Client Care Coordinator to join our vibrant team! This is a part-time role (3-4 days/week), perfect for someone who wants hands-on experience in a supportive clinic setting. You’ll be the smiling face at the front desk, helping our community feel welcomed, cared for, and well looked after.

Availability: We are looking for someone who can work on Mondays, Wednesdays, and Thursdays. Unfortunately we do not have other days available for the role at this time.

What you’ll be doing:
As a key part of our Client Care Team, your daily duties will include:

•  Opening and closing the clinic

•  Setting up treatment rooms for the day to ensure everything is clean, organised, and ready to go

•  Managing laundry and maintaining our clinic’s clean, calm environment

•  Keeping our space tidy and welcoming, including waiting areas and treatment rooms throughout the day

•  Greeting patients warmly and checking them in

•  Answering phone calls and assisting with bookings or patient enquiries

•  Calling patients with referrals to help schedule their appointments

•  Processing payments and private health claims

•  Working closely with our practitioners to ensure smooth coordination across the day

•  Assisting with stocktake and supplies so we never run out of the essentials

•  Light administrative tasks to help support the team (like scanning, filing, or patient follow-up)

• There is opportunity for growth in this role into several other areas including: finance & accounting, social media, marketing, and more

Who you are:

• A warm, people-person who loves to make others feel at ease

• A reliable team player with great attention to detail

• Confident with multitasking and staying organised during busy moments

• Willing to learn and grow – previous reception experience is an asset for this position

• Comfortable using phones, computers, and learning new systems

• Confident with technology and adapting to new systems

Why join Forward Health?

We’re a passionate, values-driven allied health team who genuinely care about our people – both staff and patients. You’ll be supported with training and mentorship, work in a beautiful coastal clinic, and be part of a team that’s down-to-earth, fun, and always happy to help.

To apply:

Send your resume and a cover letter introducing yourself through Seek addressed to Joe Vos & Steph Pyle. Tell us a little about why you're interested and what you love about helping people.

We can’t wait to meet you!