Administration / Client Liaison

Aspire Homes & Renovations is a boutique Perth building company specialising in custom homes, extensions and renovations. With more than 20 years of experience in the building and construction industry, we pride ourselves on creating individual homes tailored to our clients, with a focus on quality, innovation and personalised service.

Based in Wangara, we are a small, close-knit team, and this is an important part of how we operate. Our size allows us to work closely with our clients throughout their building journey, but it also means that every member of our team plays an integral role in keeping the business and our projects moving. We work in a busy environment where priorities can change quickly, so we value people who are organised, adaptable, willing to help and comfortable taking ownership of their work.

About the Role

We are looking for a highly organised and proactive Administration / Client Liaison team member to join us for a minimum of 30 hours per week.

This is a varied, hands-on position and would suit someone who enjoys being involved across many different areas of a small business rather than working within a narrowly defined role.

On any given day, you may be communicating with clients, organising materials, following up suppliers and trades, updating project documentation, coordinating meetings and assisting the directors with day to day requirements. Being able to juggle multiple priorities is essential.

You will need to be comfortable working independently, using your initiative and identifying what needs to be done without always waiting for direction. At the same time, you will be an important part of a small team where communication, reliability and a genuine can-do attitude are highly valued. Training and support will be provided.

Key Responsibilities

The role will include a broad range of administration, client liaison and project coordination duties, including:

• Acting as a key point of contact for clients throughout their building or renovation project

• Providing regular client updates and responding to queries in a professional and timely manner

• Ordering materials and coordinating with suppliers

• Liaising with trades and following up outstanding items

• Assisting with contract administration and building permit management

• Preparing and updating specifications, variations and plans

• Maintaining project information across multiple internal systems

• Preparing weekly meeting minutes and following up action items

• Processing and managing invoices

• Calendar and appointment management

• Coordinating meetings and events

• Maintaining organised project documentation and filing systems

• Assisting with the monthly company newsletter

• Weekly social media planning and posting

• Coordinating stock and product returns

• Providing general administrative support to the company directors

• Stepping in to assist with other tasks as required to keep projects and the office running smoothly

About You

More than anything, we are looking for someone with the right attitude and approach to working within a small team.

You will be someone who is comfortable taking responsibility for your workload, following things through and finding solutions when something doesn't go according to plan.

To succeed in this role, you will ideally have:

• Exceptional organisation and time management skills, with the ability to manage numerous tasks and competing priorities at once

• A proactive "can-do" attitude and willingness to help wherever required

• The ability to work independently, use initiative and take ownership of tasks through to completion

• Strong attention to detail and an ability to stay on top of follow-ups and deadlines

• Excellent written and verbal communication skills

• A friendly, professional and confident manner when dealing with clients, trades and suppliers

• The ability to build strong working relationships and communicate effectively with different personalities

• Strong general administration and computer skills

• The ability, or willingness to learn, to read and interpret construction plans and drawings

• A team focused mindset and an understanding that in a small business, everyone pitches in when needed

Experience within residential construction, renovations, client liaison, project administration or contract administration would be highly regarded, but is not essential for the right person.

If you prefer a role where every day is exactly the same or where responsibilities sit within very defined boundaries, this may not be the position for you. However, if you enjoy being an integral part of a small team, solving problems, taking initiative and having genuine involvement in the projects you work on, we would love to hear from you.

Please send your application to Richard at *****@aspirehomeswa.com.au.

Only shortlisted candidates will be contacted.

We look forward to hearing from you.