Food & Beverage Supervisor

The Role 

Salter Brothers Hospitality have an exciting new opportunity for full-time Food & Beverage Supervisors to help lead our passionate teams in the Hunter Valley with opportunites at both Spicers Guesthouse and Spicers Vineyards Estate.

As a member of our Salter Brothers Hospitality team, you’ll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement. 

About our Hunter Valley properties

Spicers Guesthouse has a rich history in the heart of Australia’s oldest wine region, the Hunter Valley. This reborn Hunter Valley institution embraces a classic yet contemporary design, drawing inspiration from the natural colour palette of the surrounding landscape.  Set within the property is Éremo restaurant, offering a thoughtfully created modern Italian menu.

In the heart of Pokolbin, Spicers Vineyards Estate is an intimate escape for food and wine lovers. Nestled on its own private, four-acre vineyard, the estate is the Hunter’s finest example of seclusion and privacy in a luxury setting. Set within the estate, Restaurant Botanica showcases Australian-grown ingredients and utilises classic and modern French techniques. 

The role and key duties

• Curate an unforgettable and personalised service experience for our guests from start to finish;

• Lead a close-knit team, supervise and coordinating service, and coach your team to uphold Spicers service and quality standards;

• Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager;

• Describe dishes from the tasting menu to guests;

• Forge relationships with guests and locals to promote clientele loyalty & retention;

• Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;

• Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies;

• Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;

• Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.

Essential criteria required to be considered

• Prior experience in a la carte, high end restaurant environment is essential

• RSA certificate (essential);

• Prior leadership experience leading a team to success;

• A genuine love for great food & wine (WSET 2/wine knowledge advantageous);

• A talent for customer service with a vibrant and outgoing nature;

• Ability and willingness to commence work on a rotating roster including weekends and public holidays;

• Reliable transport to get to and from the retreat;

• Be located close to our retreat or be willing to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;

• Friends and family discounts;

• Access to Employee Assistance Program (EAP);

• Caring and progressive culture where all team members are celebrated & recognised regularly;

• Opportunities for career development and mobility across our 20+ Australian properties (and growing!). 

To apply online, please click on the apply button.