Production & Operations Coordinator

Production & Operations CoordinatorASTON Bridal | Avalon Beach, Sydney
ABOUT THE ROLEASTON Bridal is an independent Australian bridal fashion brand creating bridal gowns, bridal minis and bespoke pieces for brides across Australia and internationally.Since launching, ASTON has grown into a close-knit team across our Sydney and Gold Coast studios. We are creative and design-led, and equally focused on strong systems, clear communication, attention to detail and craftsmanship. We are now looking for a highly organised, commercially minded Production & Operations Coordinator to join our team in Avalon Beach, Sydney NSW.This is not a traditional admin role. It sits at the centre of the business, connecting customer orders, payments, production, inventory, our design team and dispatch.We are looking for someone who naturally enjoys keeping a lot of moving parts organised, making sensible decisions, solving problems quickly and ensuring nothing gets lost between teams.
WHAT YOU'LL BE DOINGYour day-to-day responsibilities will include:Managing morning order and payment workflows, receiving new orders and routing the required tasks to the appropriate team membersEntering, managing and prioritising production timelines across customer ordersMonitoring upcoming deadlines and identifying orders that require prioritisationManaging inventory and tracking stock through production and completionEnsuring all ASTON pieces are properly QC'd and allocated to/by appropriate team members upon completionCommunicating with our production teams questions, priorities and order requirementsSubmitting and managing purchase orders with productionLiaising between all main production and design teams throughout each aspect of the design and production processResponding to customer emails, scanning for urgent emails, advising on production timelines, order progress and production-related solutionsHelping determine practical solutions when an order, timeline or production issue requires interventionDocumenting internal processes and helping improve operational systems as the business continues to growActing as a central point between our accounts, styling, design, production and dispatch teams
A large part of this role is understanding what needs to happen next, who needs to handle it, and how urgently it needs to happen.
WHAT WE ARE LOOKING FORYou will likely be someone who:Is exceptionally organised and comfortable managing multiple priorities at onceHas strong attention to detailCommunicates clearly and confidentlyEnjoys systems, processes and improving how work flows through a businessIs comfortable taking responsibility for deadlinesCan communicate professionally with customers Is confident working with spreadsheets, internal systems and detailed order informationEnjoys being the person who knows what is happening across the business
Experience in operations, production coordination, fashion, manufacturing, logistics, inventory, e-commerce or a similar environment would be highly valuable, although we are equally interested in finding someone with the right mindset and ability to learn.
LOCATION & WORKING ARRANGEMENTThis role will initially need to be office-based in Avalon Beach from approximately 9am to 5pm, Monday to Friday.ASTON has a significant amount of internal production knowledge, systems and processes that need to be learnt closely alongside a director and the broader team. We expect that learning period may take several months.Once you have a strong understanding of the role and can operate independently, there will be considerably more flexibility for remote work.
ABOUT ASTON BRIDALASTON Bridal is an Australian bridal fashion brand creating gowns, minis and bespoke pieces for brides throughout Australia and internationally.We are a small but established and growing team, which means this role has genuine visibility across the entire business. You will not be working inside one narrow department. You will develop an understanding of how the company operates from the moment an order is placed through to production and final delivery.For the right person, there is significant opportunity for this role to evolve into broader Production & Operations Management responsibility over time.
TO APPLYPlease apply through LinkedIn with your CV and a short note telling us a little about your background and why this type of operational role appeals to you.We would particularly love to hear from people who enjoy bringing order to complexity, solving problems and becoming the person a team relies on to keep everything moving.