Disability Support Worker – Female

• Multiple Casual Positions Available
• Based (predominantly) in Melbourne’s Western Suburbs
• SCHADS (Home care employee – Casual) Level 1, Pay Point 1

About Us:

Serenity Mode is a values-driven, rapidly growing NDIS provider specialising in complex care. Guided by Integrity, Inclusivity, Courage and Compassion, we deliver high-quality, person‑centred support to participants with high and complex needs.

We’re proud of our inclusive, people‑first culture where your growth is supported, your impact is real, and your work genuinely matters.

About The Role:

The Disability Support Worker provides direct support to NDIS participants in line with their individual goals, support plans, and NDIS Practice Standards. The role promotes independence, skill development, safety, dignity, and improved quality of life for every participant.

Key Responsibilities:

• Assist with daily living activities, including personal care, meal preparation, and household tasks.
• Support participants to attend appointments, social events, work, education, and community programs.
• Complete progress notes, incident reports, and required documentation in a timely and accurate manner.
• Develop and maintain positive relationships with clients, their families, and other support staff.
• Ensure a safe and clean environment for clients, adhering to health and safety regulations.
• Provide emotional support and encouragement to clients, promoting their independence and self-esteem.

We’re Looking For:

Compassionate and proactive individuals with excellent communication skills who are reliable, dynamic and passionate about working in the NDIS sector.

Essential Requirements:

• Experience working in disability, aged care, community services, or a related field.
• Certificate III or IV in Disability, Individual Support, Community Services (or working toward).
• Current NDIS Worker Screening Check, Working With Children Check (Employee), First Aid & CPR certification, National Criminal History Check.
• Valid (Australian) driver’s license and reliable, insured vehicle.

Desirable:

• Training in mental health, trauma‑informed practice, or behaviour support.
• Knowledge of NDIS Quality & Safeguards Commission requirements.

What We Offer:

• Inclusive, supportive workplace
• Genuine career growth opportunities in a fast‑expanding organisation
• Ongoing professional development
• Access to EAP

Apply Now

If you’re an experienced worker ready to make a meaningful impact, we’d love to hear from you!

• This is an urgent hiring need – shortlisted candidates may be contacted and interviewed prior to the closing date.
• Applications close: Ongoing
• Applicants must reside in metropolitan Melbourne.

If you require adjustments to the recruitment process or need this information in an alternative format, please contact us at hr.services@serenitymode.com.

Serenity Mode is an equal opportunity employer. We strongly encourage applications from people of all backgrounds, identities, abilities, and lived experiences.