Receptionist - Northside Orthodontics

Company Description

Do you enjoy connecting with people and creating a welcoming experience from the moment they walk through the door? Are you organised, approachable and confident keeping things running smoothly?

Northside Orthodontics is looking for a full-time Receptionist to join our team and be an important part of the patient experience.This is a 4-day-per-week role, Monday to Friday, with a weekly rostered day off that may vary. You will need to be available for one late night each week, either Tuesday or Friday until 8pm, with a 10am start on that day.

As the first point of contact for our patients, you’ll help make every visit feel friendly, organised and stress-free.

Job Description

Your responsibilities would include:

• Welcoming and assisting patients in a friendly and professional manner
• Managing appointments and maintaining an accurate appointment book
• Responding to patient enquiries in person, over the phone and via other communication channels
• Maintaining patient records with accuracy and confidentiality
• Working closely with the clinical team to keep the day running smoothly
• Supporting the wider practice with general reception and administrative tasks

Qualifications

We’re looking for someone who is:

• Friendly, approachable and confident communicating with patients
• Organised and able to manage competing priorities
• Comfortable using computer systems and learning new software
• Professional, reliable and attentive to detail
• Confident working in a busy environment
• Genuinely interested in providing great patient care

Previous dental or medical reception experience is preferred, but not essential. Experience with dental software will also be highly regarded, but full training and support will be provided to the right person.

Additional Information

Why join Northside Orthodontics?

• A supportive team – Work alongside a friendly and collaborative team where everyone plays a part.
• Learn and develop – Build your skills through training, support and development opportunities across the wider Abano Healthcare network.
• A specialist environment – Be part of an orthodontic practice where you’ll help patients feel more confident about their smiles.
• Great location – Enjoy the convenience of a well-connected location with easy access to public transport and local amenities.
• 4-day working week, no weekends – Enjoy working Monday to Friday with one RDO each week, giving you a great balance between work and time off.

If you’re looking for a role where you can build genuine relationships with patients, be part of a great team and develop your career in healthcare, we’d love to hear from you.

Apply today to join Northside Orthodontics!

Northside Orthodontics is proudly a part of the Abano Healthcare Network.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.