Customer Accounts Administrator

Coregas is shaping the future of gases in Australia and New Zealand. As a proud member of Nippon Sanso Holdings, we continue to manufacture gases locally and distribute them across Australia and New Zealand. Our compressed gases and cryogenic liquids support a wide range of industries—from construction and healthcare to research, food & beverages, welding, and clean energy.

Coregas' vision is Changing Gases, Changing Lives. At Coregas, we help our customers achieve amazing things by delivering products, expertise and personal service second to none.

The Role: As a Customer Accounts Administrator, you’ll be the first point of contact for customer account enquiries, managing all aspects of customer accounts including cash collection, payment allocation, dispute resolution, and credit claims. You’ll work closely with internal teams and external customers to ensure accounts are maintained accurately and efficiently, supporting Coregas’ business processes and continuous improvement initiatives. This role is based in Yennora and reports to the Customer Accounts Manager.

Key responsibilities:

• Achievement of the individual’s respective debtor’s ledger monthly targets.
• Ensuring cash collections are achieved to target.
• Maintenance of accounts is kept up to date, i.e. trading statuses are correct, payments are allocated correctly, cylinder holdings are transferred or adjusted off.
• Investigate, reconcile and complete customer credit claims with the use of Navision and Cyltrack. This includes cylinder holding adjustments in Navision and the marking of barcodes in Cyltrack.
• Carry out tasks relevant to the position as required e.g., banking, reporting, incoming email, phone calls, housekeeping, Cyltrack exceptions and analysis
• Supporting customer service team
• Engaging in continuous LEAN or any other business improvement initiatives

About You:

• Minimum 3 years’ experience in credit control, debtor’s ledger, and cash collections.
• Strong problem-solving, reconciliation, and communication skills.
• Advanced Navision and ERP experience preferred; intermediate MS Office required.
• Team player with high attention to detail and ability to meet deadlines.
• Certificate IV in Credit Management is a plus.

Why Join us? Imagine being part of a winning team that truly values safety, customer service, and integrity. At Coregas, you'll have the chance to grow your career in a dynamic and supportive environment that encourages continuous learning and development. Plus, you'll enjoy a competitive salary and benefits package, along with a supportive work environment that values your well-being and work-life balance. Join us and be part of something amazing!

• Competitive rates, short term incentives, and long term bonuses available
• Opportunity to participate in Recognition Awards and Education Assistance 
• Access to attractive discount offers from our partners on insurance, new car purchases, computers and private health insurance 
• Ongoing career development & training 
• Personal and professional counselling and support via our Employee Assistance Program (EAP)

Does this sound like something you’d be interested in? Click the Apply button and send us your resume! We look forward to meeting you soon.

Want to know more about the company?

Visit our website at www.coregas.com.au to learn more about us and how we serve our customers.

Coregas promotes and adheres to the policies and practices of diversity and encourages applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community and people living with disability.

As part of the recruitment process, suitable candidates will be required to complete background checks, which may include police checks, pre-employment medical assessment, and drug and alcohol testing as part of your application process.