Medical Administration

About Us
We have a small, close-knit team. Together, we provide comprehensive medical admin support services to a number of medical practices. We do all the behind scenes work for the practices.

About the Role
This role will provide ongoing administration and receptionist to other specialist medical admin staff. On the job training will be provided with room for growth and career development.

Permanent Australian residency is required for this position.

This is a varied and rewarding role, ideal for someone who enjoys problem-solving, thrives in a fast-paced administrative environment, and is keen to develop new skills within the medical sector.

From our Red Hill office, you will interact daily with other specialist medical admin staff, assisting with day-to-day operational matters. Prior experience in all areas is not essential, training will be provided over time.

About the candidate:

• Administrative problem solving

• Onboarding new reception staff and clinicians

• Assistance with payroll and service fees on a fortnightly basis

• Liaising with staff/doctor issues

• Assistance setting up suppliers for the practices

• Supporting practice procedures and workflows

• Assistance with Medicare and problem solving rejections, etc.

• Assistance with private health fund billing structures and problem solving rejections, etc.        

Why This Role May Suit You

• Join a well-established experienced and supportive team

• A role where your experience and initiative are valued

• Work closely with specialists and other practice staff

• Full‑time, Mon–Fri only

Skills & Experience

The experience in this or similar would be helpful, but can also be taught as part of your development in the role:

• Medical administration experience in specialist practices

• Experience with or ability to learn Genie, Gentu, Xestro medical practice software

• Knowledge of Medicare & private health fund inpatient billing

• Use of Microsoft suite, pdf, DocuSign,

• Confidence liaising with specialists and healthcare professionals

• Organisational and communication skills

• Experience with PRODA and Medicare Online systems would be highly regarded.

Benefits & Culture

• Supportive, family-friendly work environment

• We prioritise work-life balance for each staff member

• Street parking available

• Opportunity for ongoing professional development

• Work with an experienced and collaborative team

Please note, due to the high volume of applications, only shortlisted candidates will be contacted.