Medical Receptionist

Duties and responsibilities include but are not limited to

• Greeting and providing support to patients

• Answering phone calls and dealing with patient queries

• Booking appointments and updating patient information

• Dealing and assisting with doctors and Nurses

• Administration support and other ad hoc duties

• Processing consultation payments and Medicare rebates

• Triage emergencies when and if they occur.

• Always maintain the confidentiality of patient personal and financial information

• Excellent customer service, confidentiality, and high ethics standard are a must in this role.

• This is a long-term position with excellent job security.

• Hours of work would generally be 8:15 am to 5:30 pm. 

Skills and experience

• Strong communication skills with a friendly and confident personality

• Well-presented and exceptional commitment to patient care/service. Previous experience will be well regarded.

• Highly organized, attention to detail, and aptitude for multitasking

• Fast learner and competent in using Microsoft Office

• Experience in using Best Practice patient management system or equivalent is highly desirable.

• Ability to work independently as well as part of a multi-disciplinary team.

• Commitment to personal development and learning

Benefits:

• Work in a supportive environment

• Great Employment Opportunity

• Excellent remuneration

• Non-corporate environment

• Work as part of a multidisciplinary and well supported team of experienced doctors.