Server Support Engineer

🗂 We’re Hiring: Server Support Engineer (Entry / Junior) 🕒 Employment Type: Full-Time 💼 Level: Entry-Level / JuniorWe are seeking a motivated and technically minded Server Support Engineer to join our IT infrastructure team. This role is ideal for recent graduates and junior IT professionals who are interested in server administration, system support, troubleshooting, and maintaining reliable IT infrastructure.🎯 Key Responsibilities • Monitor server performance, availability, and system health. • Provide technical support for Windows and Linux server environments. • Troubleshoot hardware, software, operating system, and network-related issues. • Perform server installation, configuration, maintenance, and upgrades. • Monitor system logs and investigate alerts and performance issues. • Support user access, permissions, accounts, and authentication systems. • Assist with backup, recovery, and disaster recovery procedures. • Perform routine system maintenance, patching, and security updates. • Support virtualized environments such as VMware or Hyper-V. • Assist with network connectivity, DNS, DHCP, TCP/IP, and related infrastructure issues. • Document incidents, troubleshooting procedures, and system configurations. • Escalate complex technical issues to senior engineers when required. • Work with IT, network, cloud, and application teams to resolve infrastructure problems.✅ Requirements • Bachelor’s degree or diploma in Information Technology, Computer Science, Computer Engineering, or a related field is preferred. • 0–2 years of experience in server support, system administration, or IT infrastructure. • Fresh graduates are welcome to apply. • Basic knowledge of Windows Server and/or Linux environments. • Understanding of networking concepts such as TCP/IP, DNS, DHCP, VPN, and firewalls. • Familiarity with Active Directory is an advantage. • Basic knowledge of virtualization technologies such as VMware or Hyper-V. • Familiarity with monitoring, backup, and system administration tools is an advantage. • Basic scripting knowledge in PowerShell, Bash, or Python is a plus. • Strong troubleshooting and problem-solving skills. • Good communication and customer-service skills. • Ability to work independently and as part of a technical support team. • Willingness to work in shifts or participate in an on-call rotation when required.🌟 What We Offer • Full-time entry-level opportunity with structured career development. • Hands-on experience with enterprise server and IT infrastructure environments. • Training and mentorship from experienced system and infrastructure engineers. • Exposure to Windows Server, Linux, virtualization, networking, cloud, monitoring, and backup technologies. • Opportunities for career progression into System Administrator, Infrastructure Engineer, Cloud Engineer, Network Engineer, or DevOps Engineer roles. • Collaborative and supportive IT environment. • Competitive compensation with performance-based incentives. • Opportunities to work with modern enterprise infrastructure and technology solutions.