Server Support Engineer

🗂 We’re Hiring: Server Support Engineer🕒 Employment Type: Full-Time💼 Level: Entry-Level to Mid-LevelWe are seeking a reliable and technically skilled Server Support Engineer to support server infrastructure, system operations, troubleshooting, and day-to-day IT services. This role is ideal for individuals who are passionate about IT infrastructure, system administration, problem-solving, and maintaining stable and secure server environments.🎯 Key Responsibilities• Monitor and maintain physical and virtual server environments.• Perform routine server administration, maintenance, and health checks.• Install, configure, and troubleshoot Windows and Linux servers.• Monitor server performance, availability, capacity, and system resources.• Diagnose and resolve server, operating system, network, and application issues.• Manage user accounts, permissions, access controls, and system configurations.• Perform system updates, patches, upgrades, and security maintenance.• Support backup, recovery, and disaster recovery processes.• Monitor system logs and investigate performance or security-related issues.• Assist with virtualization platforms, storage systems, and infrastructure services.• Collaborate with network, security, development, and IT teams to resolve technical incidents.• Maintain accurate technical documentation, incident reports, and system records.✅ Requirements• Bachelor’s degree or diploma in Computer Science, Information Technology, Network Engineering, or a related field is preferred.• Basic understanding of server administration and IT infrastructure.• Familiarity with Windows Server and/or Linux operating systems.• Basic knowledge of TCP/IP, DNS, DHCP, VPNs, firewalls, and networking concepts.• Familiarity with virtualization technologies such as VMware, Hyper-V, or similar is a plus.• Basic understanding of server monitoring, backup, and disaster recovery processes.• Knowledge of Active Directory and Microsoft 365 is an advantage.• Strong troubleshooting, analytical, and problem-solving skills.• Ability to respond effectively to technical incidents and prioritize support requests.• Strong attention to detail and commitment to system reliability and security.• Good communication and teamwork skills.• Fresh graduates and candidates with internship, lab, or academic infrastructure experience are welcome to apply.🌟 What We Offer• Hands-on experience managing real-world server and IT infrastructure environments.• Training, mentorship, and guidance from experienced infrastructure and system engineers.• Opportunities to work with Windows, Linux, virtualization, networking, and cloud technologies.• Career progression into Systems Engineer, Infrastructure Engineer, Cloud Engineer, or Senior Server Support Engineer roles.• A collaborative, dynamic, and technically focused working environment.• Opportunities for continuous learning and professional development.• Competitive compensation with performance-based incentives.