Service Advisor

If you're looking to work for a great company with a great team & you have Dealership experience, look no further!  

At Motorama Hillcrest we’re looking for a Service Advisor to provide our service guests with a fantastic experience every time!
  
The Service Advisor role is a key role within our dealership. You play a pivotal role helping our guests get their vehicles serviced and resolving any issues they may be having with their vehicles, so this is a role for people who are passionate about great customer service.

  What’s on offer:

• Work a 9-day fortnight!

• Attractive remuneration package plus commissions/bonuses

• Great employee benefits, including discounts with our company partners and free annual flu shots

• Working with a successful, large company with an excellent market reputation 

• Real career progression opportunities, with a company that takes promoting and developing our people very seriously

• Working in an environment where everyone cares and fun is a priority

As a Service Advisor, your role will include:

• Meeting and greeting guests promptly and courteously as they drop off their vehicles to be serviced

• Ensuring you create a great guest experience 

• Checking guests out when their service is complete, processing their payment & showing them back to their vehicle

• Helping guests with any service or warranty issues

• Ensuring Technicians are briefed appropriately on any issues a guest raises in relation to their vehicle

To be considered for this position you will need the following experience and attributes:

• Previous experience as a Service Advisor in a Dealership will be highly regarded

• Previous experience in a Dealership or automotive environment

• Excellent customer service skills including in person, in writing and over the telephone

• Must like helping solving problems and helping customers

• Accuracy and a high attention to detail

• Current manual driver's licence

About Motorama:
  
Motorama Hillcrest is part of the Motorama Group which has over 700 staff! Motorama believes that our future strength and growth is strongly dependent on our people. We pride ourselves on our values and customer service AND it shows in the way we do business. Our mission is 'To provide our customers with a can do, cool, guest experience, every day, every time.' For more information go to www.motorama.com.au
  
Motorama is an equal opportunity employer who value diversity in the workplace.
  
If this sounds like the opportunity you’ve been waiting for then apply now!
  
To apply for this position, upload your resume by clicking the 'Apply for this job' button below.