Client Services / Administration Officer

Are you an organised, proactive Administrator looking to build your career in a professional accounting environment? We’re looking for a Client Services Officer to join our team and provide exceptional support to our accountants and clients.

About the Role

As a Client Services / Administration Officer, you will be a key part of our business operations team. You’ll work closely with accountants, partners, and clients to ensure our office runs efficiently and our clients receive outstanding service.

Your day will include a mix of client communication, compliance administration, and general office support. This role is well-suited to someone who enjoys variety, takes pride in accuracy, and thrives in a team-focused setting.

Key Responsibilities

• Managing client communications via phone, email, and reception

• Preparing and lodging ATO, ASIC, and other compliance documents

• Maintaining client records in our practice management system

• Supporting the accounting team with administrative tasks as required

• General office administration including mail, scanning, and filing

About You

You’ll succeed in this role if you are friendly, organised, and take initiative. We’re looking for someone who can manage multiple priorities while maintaining strong attention to detail.

You will bring:

• Previous experience in administration or client services (professional services preferred but not essential)

• Excellent verbal and written communication skills

• High attention to detail and commitment to accuracy

• Proficiency with Microsoft Office (Word, Excel, Outlook)

• Ability to learn new software and systems quickly

• A professional, positive, team‑focused attitude

Why Work With Us?

• Supportive and collaborative team environment

• Stable, long-term role within a reputable accounting firm

• Modern office facilities and inclusive workplace culture

• Opportunities to grow your skills and advance your career