Impact Manager

About SCHF

Are you ready to join a team of unstoppable changemakers at one of Australia’s largest children’s charities and one of the largest children’s hospital foundations in the world? Sydney Children’s Hospitals Foundation (SCHF) is seeking people who think big, aim high and want to help bring about a groundbreaking new revolution in kids’ health. Working at SCHF goes beyond just being a job; it offers the opportunity to join a change-making and future-shaping team that is making incredible contributions and being part of something bigger. Following a year of exceptional fundraising achievements, we are experiencing growth.

🏆 Winner – Financial Review BOSS Best Place to Work 2026

🏆 Winner – Employer of Choice 2025 – HRD Awards

🏆 Winner – Australian HR Team of the Year 2025 – HRD Awards

🏆 Winner – Best Remote Work Strategy 2025 – HRD Awards

🏆 Winner – Best Workplace Flexibility Programme 2024 – HRD Awards

✔ Great Place To Work® Australia

Join us in our Movement of Many!

Our Vision is to foster a place where all children should have access to the best possible healthcare, whenever and wherever they need it. That’s why we’re on a mission to harness the power of philanthropy, bringing world-leading care to the front line and future of children’s health.

Here are a few things that we care about as a team at SCHF. Five simple Employee Value Proposition (EVP) values that guide our behaviour, inform our decisions, and help us do what we do, in a way that is authentically us.

• Care deeply
• Think big, aim high!
• Lift those around you
• Real meaning, actual change
• Be you

About the role

The Philanthropy Communications and Impact team plays a critical role in supporting philanthropic growth by developing compelling donor communications, proposals and impact reporting that demonstrate the difference generosity makes for children, families and the future of children’s healthcare.

The Impact Manager is responsible for leading the development, implementation and continuous improvement of SCHF’s impact strategy, framework and reporting approach. The role ensures SCHF can clearly, consistently and credibly demonstrate the outcomes and impact of donor support across the Sydney Children’s Hospitals Network, helping to strengthen donor trust, deepen engagement and support long-term philanthropic growth.

Job Responsibilities:

Impact Strategy and Framework

• Lead the development, implementation and ongoing management of a best-practice, organisation-wide impact framework for SCHF-funded activity.
• Support the development of an organisational impact strategy & culture by embedding shared language, principles, tools and ways of working that help teams understand, capture and communicate impact.
• Provide specialist impact support and advice to the Head of Impact Communications, area Director, Senior Leadership Team and key internal stakeholders to guide SCHF strategy, planning and decision-making.
• Work with the Head of Impact Communications and area Director to engage key stakeholders, primarily across the Sydney Children’s Hospitals Network, to develop clear, consistent and scalable processes for capturing hospital, health, research, program and service delivery data.
• Lead a collaborative effort with SCHF fundraising, integrated communications, finance, data and donor systems and granting operations to develop systems and processes to ensure impact reporting is automated and accessible.
• Lead the continuous improvement of SCHF’s impact framework, ensuring it remains practical, credible, evidence-informed and aligned to strategic priorities.
• Build capability across SCHF by supporting teams to understand and apply impact principles in supporter, volunteer, stakeholder, campaign and internal communications.

Impact Reporting, Insights and Communications Support

• Lead the scoping, planning and delivery of SCHF impact reports, ensuring outputs are timely, high-quality, accurate, donor-centred and aligned to agreed reporting requirements.
• Develop and manage systems, templates and processes that support fundraisers and internal teams to contribute to impact reports, with appropriate oversight, quality assurance and governance from the Impact Communications function.
• Translate complex hospital, clinical, research, operational and funding information into clear impact insights that can be used across proposals, stewardship, donor reporting, campaigns and organisational communications.
• Work closely with the Head of Impact Communications to ensure impact reporting supports stronger donor storytelling and demonstrates the tangible difference made possible through philanthropy.
• Support the development of impact narratives, proof points, case studies, reporting summaries and evidence-based content for use across donor and stakeholder communications.
• Ensure all impact reporting is accurate, consistent, approved and aligned to SCHF’s governance, privacy, ethical storytelling and brand requirements.
• Monitor reporting needs across fundraising portfolios and campaigns, helping to identify upcoming requirements, risks, gaps and opportunities for improvement.
• Contribute to the development of campaign and portfolio-level reporting approaches, including frameworks that demonstrate progress against strategic priorities and funding pillars.

Finance and Reporting

• Support the development of annual department plans, budgets and reporting requirements as needed.
• Prepare regular reports, updates and insights for the Board, Leadership Team, Executive Leadership Team and other stakeholders as required.
• Extract, interpret and analyse relevant financial, operational and activity reports to support impact reporting and department planning.
• Work with finance, data and granting operations teams to ensure impact reporting is supported by accurate funding, allocation and acquittal information.
• Maintain appropriate records, documentation and reporting processes to support transparency, accountability and continuous improvement.

Qualifications and Experience:

• Appropriate tertiary qualifications and / or relevant equivalent experience.
• At least 6 years’ experience in a related field including fundraising, communications or research, preferably at complex organisations.
• Ideally 3-5 years with a high-level application of leading measurement and evaluation of programs and projects in non-for-profit sectors, backed with knowledge of social impact approaches, theories and methodologies.

Functional and Technical Skills

• Proven ability to plan, develop, deliver and monitor large projects with evidenced success in achieving agreed outcomes and timelines while maintaining healthy relationships.
• Demonstrated highly developed interpersonal skills including the ability to negotiate, be persuasive and develop trust, and manage a variety of internal and external stakeholders across all levels and from varying backgrounds.
• Proven high level oral and written communication skills, including the ability to develop high quality, engaging impact content and/or reporting.
• Demonstrated ability to work effectively as part of a team and to collaborate across teams to achieve enhanced outcomes.
• High level computer skills in the Microsoft Office suite (particularly in Word, Excel, and Outlook) and previous experience using CRM databases.

Our Proposal to You:

We are pleased to offer a full-time salary from $120,000 plus superannuation for this position. We believe in recognising and rewarding the valuable contributions of our team members.

• Along with competitive salaries, enjoy salary packing with charity-sector tax exemptions, allowing you to enjoy more take-home pay.
• SCHF will provide 2% additional superannuation to help take care of your future.
• At SCHF, we are all about that flex with a choice of 3 office locations (CBD, Randwick, and Westmead), remote working, and flexible working hours.
• SCHF has a host of amazing leave benefits including 2 weeks of compassionate leave, public holiday swaps and 26 weeks parental leave (primary and secondary carers).
• There’s a chance to be a real-life digital nomad, working from a different location, including overseas, for up to 3 months.
• Each career journey is unique. With our Learning Program benefits you can access 5 learning leave days to attend trainings, $1,500 learning dollars per financial year to support your learning goal and access to our Online Learning Library to enrol in online courses.
• To support you in your wellness journey, our Wellness Program includes a range of benefits to fit diverse needs like access to $500 wellness dollars per financial year to spend on a wellness initiative that suits your needs or Fitness Passport to have access to a multitude of facilities to workout.
• We focus on mental health support with free training and tools, as well as relief and support resources.

At SCHF, you’ll have a richer, more meaningful job with the chance to create change at scale, knowing that what you do every day improves the lives of sick kids and shapes the front line and the future of kids’ health.

Acknowledgement of First Nations people

Sydney Children’s Hospitals Foundation acknowledges Aboriginal and Torres Strait Islander people and recognises their continuous connection to country, community, and culture. We are committed to helping to close the gap to achieve equality in health and life expectancy for Aboriginal and Torres Strait Islander peoples. As such, if you require any adjustments to submit your application, please get in touch with us at careers@schf.org.au