CLIENT ADVISOR - FORTITUDE VALLEY

AI Job Summary

Create exceptional client experiences aligned with Scanlan Theodore standards.Work with the team to achieve store targets, KPIs, and sales goals.Be a subject matter expert in product knowledge, fabrication, and personal styling.

Role Type

On-site

Temporary Casual Associate

Description

About us:

Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.

Founded in 1987 by Gary Theodore, the House’s long-standing success is tied to a delicate balance between tradition and modernity, preserving the values of the past while having the courage to innovate and reinvent.

The products are central to everything and speak for themselves – crafted to be beautiful and practical companions in the lives of the women for whom they are designed.

About The Role

As a Casual Client Advisor within our Fortitude Valley Boutique, we are looking to create excellent client experiences and contribute to the success of the Boutique through achieving targets.

This Role Will

Embody and inspire exceptional client experience standards in presentation and behaviour in line with Scanlan Theodore standards.Consistently strive to meet Boutique and individual productivity targets.Build rapport with clientele, establishing a wealthy client database and maintaining long term client relationships.Leverage various Client Relationship Management (CRM) tools available to cultivate brand loyalty.Become a subject matter expert in product knowledge, fabrication, and personal styling to enhance client experience.Support the management team to create a collaborative, sales focused environment.

Who You Are

Experience in a similar positionAbility to work within a team to achieve store targets and KPIsA brand ambassador by building and growing relationshipsA team player, establishing workable and effective relationships with all colleaguesHave the ability to work under pressure, responsible, is highly organised, uses initiative and works proactivelyMinimum 3 days availability across Monday to Sunday

Why work with us?

Competitive salary packageOpportunity to work with a talented and passionate teamSeasonal wardrobesExcellent bonus structures and incentivesTraining and developmentCompany Progression

We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates.

We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.

If this opportunity sounds like your next challenge, complete your application by clicking the Apply Now button and we will be in touch. Please list your preferred boutique locations in your cover letter and detail your availability.

In anticipation of a high volume of applicants, only shortlisted candidates will be contacted.

Company Overview

Founded in 1987 by Gary Theodore, Scanlan Theodore is a contemporary Australian fashion house for the global woman. The independent, luxury fashion brand defines a new genre of femininity by empowering women with intelligent, contemporary, and timeless designs that cultivate modern elegance and independent spirit.