RECEPTIONIST/PROPERTY MANAGEMENT ASSISTANT

WHK Commercial is looking for a friendly, organised and motivated Receptionist / Property Management Assistant to join our Wollongong team.

This is more than a reception role. It is a pathway into commercial real estate, offering hands-on exposure to property management, leasing, client service and office operations within a supportive and professional team.

As the first point of contact for our business, you will play an important role in shaping the experience of our clients, landlords, tenants, contractors and visitors. You will also work closely with our commercial property management team, building practical industry knowledge and developing skills that can support your long-term career growth.

WHK Commercial is a commercial real estate agency servicing the Illawarra region across sales, leasing, property management, development projects and valuations.

Our purpose is to provide trusted commercial property advice and service that supports our clients, strengthens relationships and contributes to the growth of the Illawarra business community.

Our team is guided by five core values:

Integrity — we do the right thing.
Professionalism — we take pride in high standards.
Knowledge — we keep learning and sharing expertise.
Empathy — we care about people and relationships.
Dedication — we follow through and deliver.

We are looking for someone who shares these values and wants to grow with a team where their contribution genuinely matters.

You will be responsible for the smooth day-to-day operation of reception and office administration, while also supporting the commercial property management team with key administrative tasks.

Your responsibilities will include:

• Welcoming clients, tenants, landlords, contractors and visitors

• Answering and directing calls professionally

• Managing emails, enquiries and office communication

• Preparing correspondence, documents and records

• Scheduling appointments, meetings and inspections

• Supporting agents, property managers and the leadership team

• Maintaining accurate CRM and property records

• Assisting with listing, marketing and property administration

• Helping coordinate maintenance requests and contractor follow-up

• Uploading leases, agreements, insurance and compliance documents

• Supporting tenant and landlord communication where required

• Assisting with general commercial property management administration

You may already have reception, administration or real estate experience, or you may be looking for the right opportunity to enter the property industry.

What matters most is your attitude, professionalism and willingness to learn.

You will bring:

• Excellent customer service skills

• A warm and professional communication style

• Strong organisation and attention to detail

• A positive, proactive and reliable attitude

• The ability to multitask in a busy office environment

• Confidence using Microsoft Office and general computer systems

• A genuine interest in property, administration and career development

Highly regarded but not essential:

• Previous reception or administration experience

• Experience in real estate, property, legal or professional services

• Knowledge of property software

• NSW Certificate of Registration, or willingness to obtain one

• Current driver’s licence

At WHK Commercial, we believe great people build great businesses.

You will join a supportive and ambitious team that values professionalism, teamwork and personal development. You will be encouraged to learn, contribute ideas and grow your skills within a business that is active across the Illawarra commercial property market.

You will benefit from:

• A genuine career pathway into commercial real estate

• Exposure to property management, leasing, sales and administration

• Support and guidance from experienced industry professionals

• A collaborative team culture built on integrity and dedication

• Varied work where no two days are the same

• The opportunity to build strong client, tenant and industry relationships

• A modern Wollongong office environment

• Long-term growth opportunities for the right person

If you are organised, professional and ready to build your future in commercial real estate, we would love to hear from you.

Apply now and take the next step in your career with WHK Commercial.