Residential Technical Content Specialist, ANZ

Collaborate with subject matter experts, engineers, and other stakeholders to gather technical information and translate it into clear, accessible language suitable for a diverse audience ranging from homeowners to experienced installers

Conduct and host online and onsite product overview, installation, and commissioning training with installers and electricians

Independently create and/or localize high-quality technical content — including newsletters, installation manuals, troubleshooting guides, application notes, support pages, and training material — related to the design, installation, and operation of residential energy products

Create visually appealing and effective slides, diagrams, and other graphic content to enhance the presentation and comprehension of technical information

Liaise with in-country experts to adapt technical content to meet local needs and standards, and ensure consistency in style, tone, and terminology across language regions and content formats

Continuously improve content creation processes, explore innovative ways to enhance the effectiveness of technical communication, and stay up to date on industry trends in content creation and instructional design

Experience in technical content creation, preferably in the field of electrical engineering

Ability to understand technical concepts and translate them into engaging content3+ years of experience in a content creation or similar role in an operations environment

In-depth understanding of electrical, solar PV, and energy storage fundamentals

Knowledge of the health and safety rules and best practices applied in the industry

Strong interpersonal and communication skills, essential for establishing effective working relationships throughout the Tesla organisation