Residential Technical Content Specialist, ANZ

We are seeking a full-time Residential Technical Content Specialist for our residential energy channel team across Australia. In this role, you'll help accelerate the growth of our Powerwall and other residential energy products with our B2B partners, helping them optimize the design and installation of our products, operationalize best practices, and unlock constraints to their growth.

You'll be joining a fast-paced team and wearing several hats, all focused on the success of our B2B channel partners. Besides a rock-solid work ethic and a strong, team-oriented personality, leaders on our team display excellent communication skills (internal and external), creativity and passion, and a desire to break new ground in a constantly shifting landscape.

What You'll Do

• Collaborate with subject matter experts, engineers, and other stakeholders to gather technical information and translate it into clear, accessible language suitable for a diverse audience ranging from homeowners to experienced installers

• Conduct and host online and onsite product overview, installation, and commissioning training with installers and electricians

• Independently create and/or localize high-quality technical content — including newsletters, installation manuals, troubleshooting guides, application notes, support pages, and training material — related to the design, installation, and operation of residential energy products

• Create visually appealing and effective slides, diagrams, and other graphic content to enhance the presentation and comprehension of technical information

• Liaise with in-country experts to adapt technical content to meet local needs and standards, and ensure consistency in style, tone, and terminology across language regions and content formats

• Continuously improve content creation processes, explore innovative ways to enhance the effectiveness of technical communication, and stay up to date on industry trends in content creation and instructional design

What You'll Bring

• Experience in technical content creation, preferably in the field of electrical engineering

• Ability to understand technical concepts and translate them into engaging content

• 3+ years of experience in a content creation or similar role in an operations environment

• In-depth understanding of electrical, solar PV, and energy storage fundamentals

• Knowledge of the health and safety rules and best practices applied in the industry

• Strong interpersonal and communication skills, essential for establishing effective working relationships throughout the Tesla organisation

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

• Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount

• Parental leave (no minimum employment period)

  • Primary carers – 18 weeks at full pay or 36 weeks half pay

  • Secondary carers – 6 weeks full pay

• Miscarriage leave - 10 days

• Employee Vehicle Loan Program

• Novated Leasing (AU only)

• Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest

• Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them

• Health insurance discounts (AU only)

• Bike to work – $10 per day if you cycle to work

• Employee Assistance Program - Free and confidential counselling for all staff and their families

• Annual Flu Vaccines

• Birthday Leave, Cultural Significance Leave and Volunteer Leave
  

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.