Service Technician - VIC

Service Technician – VIC

About the Role

We are seeking a motivated Service Technician to join our VIC Technical Service team. In this field-based role, you will provide high-quality installation, maintenance, calibration and repair services for dental equipment across Victoria.

You will work both independently and as part of a collaborative team, supporting internal and external customers while ensuring excellent technical service delivery and customer experience.

Key Responsibilities

• Install, calibrate, maintain and repair dental equipment

• Provide technical support to customers and internal sales teams

• Attend scheduled service calls across VIC

• Complete accurate service reports via PDA systems

• Promote preventive maintenance and service offerings

• Maintain tools, equipment and company vehicle in line with policy

• Ensure high standards of customer service and professionalism

• Support inventory accuracy and correct parts usage

• Work collaboratively with Technical Service and Sales teams

• Participate in ongoing technical training and development

About You

• Relevant technical qualification or trade background preferred

• Experience in a field service or technical support role

• Strong troubleshooting and problem-solving skills

• Excellent communication and customer service skills

• Ability to work independently and manage priorities

• High attention to detail and accuracy

• Strong computer skills (MS Office Suite)

• Proactive, reliable and team-oriented approach

Health & Safety

• Follow all WHS policies and procedures

• Identify and report safety risks proactively

• Use PPE as required and maintain safe work practices

Apply now and embark on a journey that will lead to personal and professional growth whilst knowing you are making a meaningful impact within the healthcare sector.

Our Service Technicians are working in Dental practices across the region installing, repairing and maintaining medical equipment and providing expert advice and service to our clients. This is a great industry to work in with a wide variety of technology and brands. You’ll be part of an experienced team working alongside a dedicated team of Sales Specialists in a supportive environment.

 

More About Dentsply Sirona

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.