Administration Officer (Aboriginal Identified role)

Join Oseca, Empowering Wellbeing, Building Thriving Communities

Position Title: Administration officer

Location: Mandurah

Employment Type: Casual

About Us

At Oseca, we believe wellbeing is key to thriving communities. As a Not-for-Profit, community-based organisation, we have a 30-year history of empowering individuals to achieve optimal health through compassionate, inclusive services that break down barriers to care. Whether it’s preventive care, education, or tailored wellbeing services, we are here to make a lasting impact on the communities we serve.

Nidjalla Waangan Mia, a service of Oseca, provides Aboriginal Medical Services in the Peel and surrounding locations. We are a multi-disciplinary service working with and within our communities to provide high standards of care.

Summary:

The Administration Officer ensures a welcoming environment while providing reception duties and supporting the smooth operation of the practice. This includes managing appointments, client records, and correspondence, as well as assisting the healthcare team with MBS billings and client eligibility reviews on PRODA.

Responsibilities:

• Provide reception duties and ensure a welcoming environment is always maintained.
• Maintain appointments and client records in the clinical software system.
• Process all incoming and outgoing correspondence.
• Provide support to the NWM Site Manager, GPs, Aboriginal Health Practitioners and Nurses as directed.
• Work with GPs and Nurse to ensure accurate MBS billings of client and processing of billings and rejections with Medicare
• Review client eligibility on PRODA for Enhanced Primary Care and add in client notes for follow up by clinical staff.
• Maintain Nidjalla Waangan Mia group room bookings
• Manage stationery orders and stock requirements for NWM in accordance with Oseca systems.
• Undertake any other duties as reasonably directed by your manager or the CEO.

About the programs you’ll contribute to:

🧡 Nidjalla Waangan Mia Aboriginal Health Service

Delivering culturally safe, holistic healthcare to the Aboriginal community in the Peel region. This service includes clinical consultations, health promotion, chronic disease management, immunisations, and general nursing support, all embedded in a culturally respectful and community-led approach.

🌱 Community Health and Wellbeing Initiatives

Our services are continually evolving to meet the needs of the community. You’ll have opportunities to contribute to health education, group sessions, outreach, service evaluation and development, and your ideas and expertise will help shape what comes next.

Essential Qualifications/ Experience:

• Certificate III in Business, equivalent or relevant experience

• Excellent time management

• Experience in using client software, preferably in the healthcare sector

• Intermedial skills using the Microsoft Office suite of programs

• Strong customer service and communication skills

• Attention to detail, especially in client records and correspondence

• Basic office management, including stationery and stock control

Essential Requirements:

• Aboriginal or Torres Strait Islander identified- as a 50D role

• Current Western Australian Drivers License

• National Police Clearance

• Pre-Employment Health Assessment

• Current Working with Children Check

Why Work with Us?

This role lets you make a real impact in the Peel region while contributing to a purpose-driven organisation. In addition, we offer:

• Salary packaging options as a Health Promotion Charity
• 5 weeks annual leave
• An additional 3 days paid leave between Christmas & New Year
• Ongoing learning and professional development opportunities to support your growth and career progression
• Rewarding career supporting those in need for better health outcomes

How to Apply

Please click on the Quick Apply button and submit a covering letter outlining how you meet the requirements of the role and your resume.

For assistance with your application, please e-mail people@oseca.com.au.

For more information about Oseca and our work in empowering health and wellbeing, visit www.oseca.com.au

At Oseca we are dedicated to building and retaining a diverse and inclusive workforce that reflects the communities in which we live and work. We encourage applications from people of all backgrounds and experiences.

This is an Aboriginal and Torres Strait Islander identified position. In accordance with Section 50D of the Equal Opportunity Act 1984 (WA), applicants must be Aboriginal and/or Torres Strait Islander and bring cultural knowledge, community connections, and lived experience to support culturally safe and effective service delivery.