Donor Provision Support Coordinator

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Donor Provision Support Coordinator to join our Donor Provision Support team.

Title: Donor Provision Support Coordinator

Salary: £31,672 per annum

Contract: Fixed-term, 12 months

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

As a Donor Provision Support Coordinator, you will play an important part in providing support to UK transplant centres, international registries, and the wider Donor Provision team. You’ll process new requests for stem cell products. You’ll act as liaison between the patients’ team and donors registry, providing accurate, timely information, always delivering excellent customer service.

You’ll also manage the timely delivery of medication and coordinate nurse referrals for UK donors undergoing G-CSF injections, ensuring donors feel informed, supported and prepared. Throughout all aspects of the role, you will prioritise donor and patient safety, effectively triaging your workload in a fast-paced environment. Your strong interpersonal and relationship-building skills, combined with a high level of attention to detail, will enable you to build constructive relationships, uphold quality standards, and help to support a safe, seamless donation process.

What’s in it for you?

A competitive salary27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance ProgrammeA stimulating work environment full of opportunities to learn and developLife Assurance of four times annual salaryTravel season ticket loan, Cycle to work SchemeAnd more! (further details on our Life at Anthony Nolan page)

Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.