Office & Sales Logistics Coordinator – Premium Wholesale Food

Location: Coburg North, VIC
Hours: Full-time, on-site (Mon–Thu 8:30AM – 5PM, Fri 8:00 AM – 2:30 PM approx. hours)

Love food? Love admin? Love sales?
City Larder is redefining wholesale with restaurant-quality service in a wholesale environment. We specialise in chef-made charcuterie, cooked proteins for foodservice and stocks, alongside a boutique portfolio of some of Australia and Europe’s finest food producers.

We’re looking for an Office & Sales Logistics Coordinator to deliver premium service, grow customer relationships, and help drive sales. This is a role for someone who thinks like an owner, thrives in a fast-paced environment, and takes pride in turning opportunity into growth.

What You’ll Do

• Be the first point of contact for our wholesale customers – providing impeccable service and converting enquiries into sales.

• Manage wholesale orders from local Victorian customers and interstate distributors.

• Coordinate logistics and organise daily order dispatches.

• Proactively upsell and cross-sell across both City Larder and boutique European and Australian lines.

• Strengthen relationships with premium clients.

• Liaise with all departments of the business to help manage inventory and order flow.

• Utilise our existing systems (Cin7, Xero, Hubspot, etc.) in order to complete the daily checklist.

What We’re Looking For

• Excellent communication and problem-solving skills.

• Strong organisation skills, excellent attention to detail, and premium service standards are essential.

• Ability to juggle multiple priorities in a fast-paced environment.

• Proven sales and customer service experience.

• An entrepreneurial mindset – someone who takes ownership and spots opportunities.

• Experience in wholesale food or logistics (preferred but not essential).

• A warm, friendly, conscientious team-focused professional who is enthusiastic to help build the office team.