Administration Officer Integrated Booking Unit

We are seeking a highly organised and detail-oriented Elective Surgery Wait List Management Administrator to support the coordination of elective surgery bookings and patient pathways across Royal North Shore Hospital.

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 4

Remuneration: $1,498.39 - $1,532.69 per week

Hours Per Week: 38

Requisition ID: REQ686536

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Integrated Booking Unit, Royal North Shore Hospital

What You'll Be Doing

As part of the Integrated Booking Unit (IBU), you will play a key role in managing elective surgery wait lists, ensuring data accuracy, effective scheduling, and exceptional customer service. Working closely with clinical and administrative teams, you will help deliver timely access to care while supporting the efficient management of planned surgical services at RNSH.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

Please describe your previous administration experience and the types of tasks you performed.Please describe your experience using computer systems and Microsoft Office programs such as Outlook, Word and Excel.Tell us about a time you provided good customer service to a patient, customer or client.

Need more information?

Click here for the Position Description Find out more about applying for this position

For role related queries or questions contact Meagan Lawrence on Meagan.Lawrence@health.nsw.gov.au

The team enriching health in millions of ways every day.

Applications Close: 27 August 2026