Applications Analyst

Employment type: Full time, Permanent
Hours per week: 38
Remuneration: Band 6 salary from $104,133.36 per annum plus superannuation and a fortnightly RDO
Location: Werribee based with potential for a hybrid work arrangement

About the role
As a member of the Business Systems team, this position is required to provide operational support, administration and continuous improvement of Council's business applications and associated systems to ensure reliable, effective and efficient service delivery across the organisation.

Reporting to the Technical Lead - Applications, you will work closely with business users, vendors and technical teams to support a diverse portfolio of enterprise applications. You will play a key role in maintaining system performance, resolving incidents, supporting enhancements and identifying opportunities to improve business processes and application functionality.

This role involves application administration, troubleshooting, testing, system enhancements and stakeholder support, while contributing to the ongoing optimisation and integration of Council's enterprise systems. You will also support project initiatives, system upgrades and continuous improvement activities that enhance the efficiency and effectiveness of services delivered across Council.

Utilising your technical expertise, problem-solving skills and customer-focused approach will be pivotal to your success as you help maintain and improve the business systems relied upon by teams across Wyndham City.

What your day will look like

• Supporting and administering Council's business applications and associated systems to ensure reliable and effective service delivery.
• Investigating, analysing and resolving application incidents, system issues and service requests in a timely and professional manner.
• Working with stakeholders, vendors and technical teams to support system enhancements, integrations and continuous improvement initiatives.
• Contributing to system testing, implementation, upgrade and transition activities for new and enhanced application functionality.
• Developing system documentation, user guidance materials and knowledge resources while providing support and training to business users.

What you will bring

• Degree or diploma qualification in Information Technology, or substantial equivalent experience supporting enterprise applications.
• Experience working with the TechnologyOne CiA platform is highly desirable, including knowledge of system functionality, configuration and application support activities.
• Demonstrated experience supporting enterprise or business application systems within a complex organisational environment.
• Substantial experience in application support, systems administration, incident management and system enhancement activities.
• Well-developed analytical and problem-solving skills, including the ability to investigate and resolve application and system-related issues.
• Sound knowledge of Microsoft Windows environments, Microsoft SQL Server and associated business systems technologies, coupled with strong stakeholder engagement and communication skills.

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply
Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Wednesday, 26 August 2026.

If you have further role-specific questions, please contact Tania Musoko, Coordinator Business Systems on 03 9742 8187.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via *******@wyndham.vic.gov.au or 03 9394 6***.

Current Wyndham employees who accept a permanent or temporary role of 12 months or more must relinquish any existing casual position with Council, regardless of whether the new role is full-time or part-time. Additionally, employees cannot be absent from their substantive position for more than 24 months. If this occurs, they may be required to relinquish or return to their substantive role.

Child Safe Organisation
Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion
At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.