Technical Lead - Applications

Employment type: Full Time, Permanent
Hours per week: 38
Remuneration: Band 7 salary from $115,575.61 per annum plus superannuation and a fortnightly RDO
Location: Werribee based with potential for a hybrid work arrangement

About the role

As a member of the Business Systems team, this position is required to provide technical leadership and operational oversight for Council's enterprise applications, ensuring stable, secure and effective application support, maintenance, administration and service delivery across the organisation.

Reporting to the Coordinator Business Systems, you will lead the operational delivery and continuous improvement of enterprise applications, providing specialist technical expertise and guidance to support both business and technology outcomes. Working closely with stakeholders across Council, you will help ensure enterprise systems remain reliable, fit-for-purpose and aligned to organisational needs.

This role involves overseeing application support activities, mentoring team members, coordinating operational priorities and partnering with vendors and stakeholders to drive service improvements and system enhancements. You will play a key role in supporting business process optimisation, improving service delivery and ensuring enterprise applications continue to meet the evolving needs of a growing organisation.

Utilising your technical leadership skills, enterprise application expertise and stakeholder management capabilities will be pivotal to your success as you support the delivery of reliable, efficient and customer-focused technology services.

What your day will look like

• Leading the operational support, maintenance and continuous improvement of Council's enterprise applications and associated services.
• Providing technical leadership, specialist advice and escalation support for complex application and system issues.
• Coordinating team workloads, monitoring service delivery outcomes and supporting the achievement of operational priorities.
• Building strong partnerships with business stakeholders, vendors and technical teams to support system enhancements and service improvements.
• Coaching and mentoring team members while fostering a collaborative, customer-focused and high-performing team environment.

What you will bring

• Degree or diploma qualification in Information Technology or a related discipline, or extensive equivalent experience.
• Extensive experience supporting enterprise or business applications within a complex technology environment.
• Demonstrated experience providing technical leadership, mentoring or guidance within an applications or technology services team.
• Strong knowledge of enterprise application support, systems administration, incident management and continuous improvement practices.
• Proven experience leading and developing technical teams through effective coaching, mentoring and performance support, with a focus on capability uplift, knowledge sharing and continuous improvement.

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Thursday, 20 August 2026.

If you have further role-specific questions, please contact Tania Musoko, Coordinator Business Systems on 03 97428 187.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via ••••@wyndham.vic.gov.au or 03 •••• •860.

Current Wyndham employees who accept a permanent or temporary role of 12 months or more must relinquish any existing casual position with Council, regardless of whether the new role is full-time or part-time. Additionally, employees cannot be absent from their substantive position for more than 24 months. If this occurs, they may be required to relinquish or return to their substantive role.

Child Safe Organisation

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.