Join Our Team The primary focus of this role is to develop the capabilities of our team members through the delivery of the Learning and Development strategy and coordination of training programs that align with current and future business requirements. The role is responsible for the design, delivery and coordination of learning and development programs, including engaging with external providers, overseeing the LMS platform to optimise value, quality and efficiency, and coordinating apprenticeship, traineeship and work placement partnerships that lead to employment outcomes.
The Role
- As the Learning Management System (LMS) subject matter expert, design and peer-reviewing learning content, supporting users and administrators, and conducting regular platform and content audits.
- Analyse LMS and learning data to deliver insights, recommendations and reporting that improve engagement, participation and learning outcomes.
- Partner with the GM Human Resources to develop and implement the Learning and Development strategy, including workforce planning, budget recommendations, KPIs and outcome measurement.
- Design and deliver learning initiatives that embed organisational vision, mission and values across culture, communications, engagement events and day-to-day operations.
- Consult with Leadership and Department Managers to identify capability needs and develop, source or procure tailored internal and external training solutions.
- Plan, implement and communicate the organisation-wide Training Calendar, co-ordinating program logistics, external providers and participant attendance.
- Lead training, development and change-management activities for major business initiatives, ensuring teams are capable, informed and ready for implementation.
- Create and deliver inclusive onboarding and company induction programs, adapting learning approaches to meet cultural, accessibility and individual learning requirements.
- Manage vocational education activities, including certified training and licensing, traineeships, apprenticeships, school-based programs, training awards and emerging talent pathways such as graduate and internship programs.
About You - Certificate IV in Training and Assessment.
- Demonstrated experience in design and implementation of L&D strategy and initiatives.
- Demonstrated experience in the design, delivery and evaluation of competency-based training, preferably in the hospitality industry.
- Experience in developing and delivering training using adult learning principles.
- Experience engaging with external training providers, RTO’s, Australian Apprenticeship Centres and government agencies involved with vocational training grants, subsidies, funding and initiatives.
- Experience in coordinating training and knowledge management to provide a holistic approach to employee development.
- Highly developed PC skills, working knowledge of LMS and L&D software and technologies.
Why join us - Work in the region’s premier destination for dining, events and entertainment
- Permanent Full-Time position
- Attractive remuneration, negotiable based on qualifications, skills and experience
- Idyllic location in tropical North Queensland
- Free car parking
- Employee Assistance Program
- Corporate discount on health insurance
- Paid Parental Leave
- Generous discounts across Morris Group
- Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia
About Us The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations.
Our parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland in addition to owning Morris Hospitality, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.
As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us.
We’re on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience. If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you.
Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.
Closing Date: 9 September 2026
