Sales Engineer

Job

Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK. We just made our biggest move yet: the launch of Lightning, an AI-native platform built specifically for field service trades - not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do.

At the heart of Lightning is Cooper, the AI brain that powers the platform - functioning as a strategic business partner that answers questions, surfaces problems before they escalate, streamlines communications, and continuously learns the rhythms of each business it serves.

This is a rare moment to join a category-defining company mid-leap. We're looking for a Sales Engineer who can match our ambition.

What You’ll Do

You won't just demo software, you'll show trade businesses a fundamentally better way to run. In this role you will:

Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses - think tighter margins turned into genuine profitPartner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit homeOwn the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarityBuild trusted relationships with operations leads, IT decision-makers, and business owners at trade companiesDevelop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolvesChampion the voice of the customer back to our product teams, turning field insights into product improvementsKeep a sharp eye on the competitive landscape in field service management, so you always know where we win

What You’ll Bring

Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role - ideally within SaaS or enterprise softwareHands-on familiarity with Field Service Management (FSM) software is a strong advantage - you understand the world our customers live inA genuine curiosity about AI and how it applies to operational workflows - you can speak to Lightning and Cooper in a way that excites, not intimidatesThe ability to make complex technology feel simple and compelling for non-technical audiencesStrong relationship-building instincts - you earn trust quickly, from the office manager to the CEOA collaborative, low-ego approach - you work best when the team wins togetherWillingness to travel for client meetings, demos, and industry eventsA degree in Engineering, Computer Science, Business, or a related field is a plus - but demonstrated capability matters more

What We Can Offer You

Novated leasing via salary packaging Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)Generous Parental Leave ProgramPaid Volunteer Leave DaysPublic Holiday Exchange SchemeTalent Referral Program – get rewarded for referring a friend to join our team!Casual dress and relaxed office environmentFun team camaraderie and eventsOpportunities for career progression and developmentDiverse training & internal networking opportunities across all of our product linesService recognition awardsClick here to find out more about working at Simpro Group!

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

Please note, no agencies will be accepted in the recruitment of this role.