Solutions Engineer

About Us

Function - Pre-sales

Department - Sales

Working Pattern - Hybrid; Full-time

Benefits – Benefits And Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

As a Solutions Engineer at Ideagen, you’ll work closely with the Sales Team to understand customer problems and show how Ideagen’s products can solve them. You’ll help guide the sales process, focusing on both enterprise and mid-market clients, and tailor your approach to different audiences. Your deep knowledge of the product and industry will make you a trusted advisor, helping customers see the value of the solution based on real-world experience.

Responsibilities

Understand customer needs and business goals through consultations and discovery sessionsPresent tailored product demos that address customer pain pointsWork with the sales team to create customized proposals and solutionsBuild strong relationships with key decision-makers and stakeholdersOffer expert advice on industry best practices and standardsSupport marketing through webinars and promoting core messagesStay updated on industry trends, technologies, and competitorsDesign and maintain demo environments for different marketsCreate demo scripts based on customer use casesRespond to technical and functional RFP requirementsAssist the implementation team during customer handover

Skills And Experience

Experience in Pre-Sales, Sales Engineering, or consulting in EHS or related fieldsBackground in Business, Engineering, or EHS; certifications like Six Sigma, ISO, CSP are a plusStrong knowledge of product management software and SaaS platformsFamiliar with APIs, interoperability, data warehousing, and software architectureExcellent communication and presentation skills, especially in explaining EHS solutionsAnalytical, customer-focused, and effective in fast-paced team settingsProven ability to manage multiple Pre-Sales projectsWilling to travel and represent the company professionallyProficient in Microsoft Office tools

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com . All matters will be treated with strict confidence.