Child Safety Support Officer

Your responsibilities

As a Child Safety Support Officer, you will:

• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Provide administrative support to frontline staff including liaising/communicating with relevant stakeholders and service providers to implement and maintain appropriate casework and individualised service plans to achieve positive outcomes.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Use, update and monitor relevant databases to maintain accessible and clear case records consistent with departmental case management requirements
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements

• Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency
• Travel is a requirement of this position, therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.

Applications to remain current for 12 months.

Job Ad Reference: QLD/698370/26

Closing Date: Thursday. 3rd September 2026