Part-Time Medical Receptionist – Psychology Practice

We are currently seeking an experienced permanent part-time Medical Receptionist to join our well-established psychology practice in Malvern East. Join a supportive team, enjoy meaningful client-focused work, and become part of a workplace where long-term team members are genuinely valued.

This is a permanent part-time opportunity for someone who enjoys working in a private practice setting and is looking for meaningful, stable work within a friendly and professional team of approximately 20 clinicians and administrative staff.

Preferred days are Monday, Wednesday and Thursday, with availability between 8:30am and 4:30pm and flexibility to work until 6:15pm. Availability to work additional days when required is highly regarded. There is some flexibility with days for the right candidate.

About the Role

As a key point of contact for our clients and clinicians, you will play an important role in the smooth day-to-day running of the practice. Your responsibilities will include:

• Supporting the efficient operation of a busy psychology practice

• Warmly welcoming and assisting clients upon arrival

• Managing phone and email enquiries with professionalism and empathy

• Scheduling and coordinating appointments

• Liaising with clinicians and other healthcare professionals

• Providing administrative support to practitioners

• Accurate data entry and record management

• Billing and processing Medicare claims

• General office administration and maintaining a tidy, welcoming reception area

Skills & Experience

To be successful in this role, you will have:

• A minimum of 2 years’ experience in medical or allied health administration

• Excellent customer service and communication skills

• A professional, calm and empathic approach when dealing with clients

• Strong computer skills and attention to detail (experience with Medicare billing and Zanda is highly regarded)

• Can work both independently and collaboratively within a team

If you meet the above criteria and enjoy working in a busy healthcare environment please submit your current resume and a cover letter outlining how you meet the selection criteria.

No agency applications please.