Medical Administration, The Wesley Hospital Sleep Disorders Centre

You will join a busy team of 5 administrative staff responsible for providing administrative assistance with bookings for the The Wesley Hospital Sleep Disorders Centre and The Wesley Lung Function Lab.

This includes managing phone and email enquiries, booking relevant investigations and consultations, plus assessing the urgency of any enquiry in accordance with practice guidelines.

What you’ll do: 

• Provide timely, accurate and professional support by effective management incoming referrals, correspondence, phone calls and accurate and timely completion of required correspondence and tasks

• Laise with external health service providers 

• Provide exceptional patient care ensuring all enquiries are handled appropriately, sensitively and in a timely and professional manner

• Provide information on costs and billings plus assist with any further enquiries as they occur, with the assistance from our Finance Manager.

• Assist with the booking of additional specialized tests as directed by the Specialist Physician

• Assist in maintaining our Practice facility to an exceptional standard

• Provide a friendly and professional service for all patients, professional partners and stakeholders 

Who you are:

• Medical secretary experience is highly regarded but not essential. 

• Demonstrated understanding of and an ability to provide friendly and efficient patient care and customer service.

• Excellent computer skills with the ability to quickly learn the relevant medical software platform.

• Exceptional organisation and communication skills with the ability to efficiently work as an effective member of our experienced and supportive administration team.

• Exceptional phone manner with a demonstrated ability to multitask including managing multiple enquiries.

What’s in it for you:

• Full time position with a competitive salary

• Opportunity for flexible work environment with a diverse, inclusive workplace that fosters innovation

• Work with great people who make a real difference.

• Excellent opportunity for you to expand your current skillset in a high quality boutique organisation.  

Who we are: 

We are a team of highly experienced healthcare professionals in Australia's first private NATA accredited sleep lab, representing the best at a national and international level

Our team believe through individualised care, patient support and education, research and world-leading outcomes, we provide the best framework in providing a positive impact on treating sleep disorders within our community

We do this through bringing together high quality staff, innovative technology and the latest tests and procedures. 

Patient care and exceptional outcomes remain our primary focus  for our dynamic, intelligent and supportive team. This is not a slow quiet office!  

Interested?  

We are building and achieving something important and special. If this is a team you would like to be a part of, we invite you to click "apply now" and share your interest. 

We look forward to hearing from you.