Systems & Bookkeeping Officer

About Hola Support Services

Hola Support Services is a growing disability support organisation providing person-centred support to NDIS participants across South Australia. We are looking for a highly organised and motivated Systems & Bookkeeping Officer to join our team and provide administrative, bookkeeping, invoicing, rostering, and general IT support.

About the Role

The successful applicant will provide day-to-day administrative and finance support to the organisation. This is a hands-on role suited to someone who is confident working across multiple systems, can manage competing priorities, and has strong attention to detail.

Key Responsibilities

• Provide general administrative and office support to the organisation.

• Assist with bookkeeping and financial administration.

• Process and reconcile invoices and assist with accounts payable and receivable.

• Prepare and follow up invoices for services provided.

• Assist with Xero and MYOB bookkeeping and financial records.

• Work with VWorker for rostering, employee records, onboarding and other administrative functions.

• Assist with staff onboarding and maintaining employee documentation.

• Maintain accurate records and spreadsheets.

• Assist with compliance and document management.

• Provide general IT support to staff, including troubleshooting basic system, software and login issues.

• Liaise with software providers and escalate technical issues when required.

• Assist with reporting, data entry and preparation of management reports.

• Support the HR and management teams with various administrative tasks.

• Ensure confidentiality and appropriate handling of employee and participant information.

• Perform other administrative duties as required.

Essential Skills & Experience

The successful applicant will ideally have:

• Previous experience in administration, bookkeeping, finance support or a similar role.

• Experience using Xero.

• Experience using MYOB, particularly bookkeeping or payroll-related functions.

• Experience using VisualCare or similar workforce management/rostering systems.

• Experience with invoicing, accounts payable and accounts receivable.

• Strong Microsoft Office skills, particularly Excel, Word and Outlook.

• Good general IT skills and the ability to troubleshoot basic technical issues.

• Strong attention to detail and excellent organisational skills.

• Excellent written and verbal communication skills.

• Ability to work independently and manage competing priorities.

• High level of confidentiality and professionalism.

• Ability to learn new software and systems quickly.